Retail Sales Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k plan
Paid Time Off
employee discount

Job Description

Ashley Furniture is the world's largest home furnishings manufacturer with over 75 years of industry experience. Recognized globally, the company excels in delivering quality, stylish, and affordable furniture products that help transform homes. With its strong growth trajectory and expanding customer base, Ashley Furniture continues to strengthen its presence by opening new stores to serve a growing demand across various locations. The company is known for its commitment to innovation, sustainability, and community engagement, making it a trusted household name in home furnishing solutions. Ashley Furniture also emphasizes inclusivity and diversity, proudly serving a wide demographic and ensuring all employment decisions are based on skills, merit, and business needs.

Joining Ashley Furniture as a Retail Sales Associate means becoming part of a dynamic and energetic team focused on creating exceptional customer experiences. The role is centered on guiding store guests through their purchasing journey by providing expert advice on home décor and furnishings. The Retail Sales Associate is pivotal in creating excitement and inspiration about Ashley’s products, helping customers design beautiful and functional living spaces they will cherish. This position is ideal for individuals who are entrepreneurial, ambitious, and passionate about lifestyle retail. It demands a high-energy approach and the ability to thrive in a fast-paced, performance-driven environment.

The Retail Sales Associate provides outstanding customer service by engaging positively with guests and maintaining a professional, welcoming presence at the storefront. The role involves handling sales transactions accurately, assisting with financing applications, resolving customer concerns independently, and contributing to store operations such as inventory management and loss prevention. The position also includes responsibilities related to cash handling, store opening and closing, and meeting or exceeding sales goals aligned with key performance indicators.

Ashley Furniture offers competitive compensation starting at $17.75 per hour during paid training, with continued hourly pay post-training and eligibility for various sales incentives. These incentives include bi-weekly and monthly bonuses as well as quarterly sales performance bonuses, which can significantly increase total earnings based on individual and store sales achievements. Moreover, the company provides a comprehensive benefits program that covers health, dental, vision, life and disability insurance, a 401(k) plan, flexible spending accounts, paid time off including vacation and sick leave, and an employee discount ranging from 10% to 30%.

Working at Ashley Furniture means being part of an established, respected brand that values employee growth, teamwork, and community responsibility. The role offers a unique opportunity to merge retail sales skills with a passion for home furnishings, within a supportive and rewarding environment. Those who excel will find ample opportunities for career advancement and professional development. The company’s dedication to corporate social responsibility further enhances its appeal by fostering a workplace culture focused on ethical practices, sustainability, and giving back to the community.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • minimum 1 year customer service and/or sales experience preferred
  • ability to work flexible hours, including weekends and holidays
  • maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • minimum 1 year customer service and/or sales experience preferred
  • ability to interact positively and be outgoing, friendly, and easy to talk to
  • strong communication skills to convey information that inspires action
  • ability to develop and share fresh ideas
  • able to work flexible hours including weekends and holidays
  • motivated by providing exceptional service and customer satisfaction
  • reliable attendance
  • legally authorized to work in the US
  • at least 18 years old

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests, ensuring they are treated cordially and respectfully
  • accurately and efficiently process sales orders while adhering to cash handling protocols
  • aid customers with credit applications and financing matters
  • address customer concerns independently whenever possible
  • assist in store opening and closing activities, including cash reconciliation and daily checklists
  • support inventory management and loss prevention procedures including participation in bi-annual inventory checks
  • meet and exceed sales goals aligned to KPIs and performance standards
  • complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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