Retail Sales Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture has been a prominent leader in the home furnishings industry for over 75 years. Known as the largest home furnishings manufacturer globally, Ashley Furniture has established a strong reputation for delivering quality, stylish, and affordable products that transform homes around the world. The company prides itself on its ability to blend innovative designs with practical living solutions, making it a trusted brand among customers from various backgrounds. With a continuously growing customer base, Ashley Furniture is expanding its retail footprint by opening new stores to meet increasing demand and further strengthen its market presence.

Ashley Furniture is more than just a manufacturer; it is a lifestyle brand that inspires creativity and personal expression through home furnishings. The company’s commitment to customer satisfaction and exceptional service has cemented its position as a retail leader, offering an environment where employees can thrive and grow. Working at Ashley Furniture means being part of a family-oriented and dynamic company culture that values diversity, community engagement, and environmental stewardship.

The Retail Sales Associate role at Ashley Furniture is a pivotal position that directly influences the customer experience and drives the company’s success. This role involves transforming store guests into loyal customers by providing expert guidance on home furnishings, creating excitement and inspiration around Ashley’s product offerings. Retail Sales Associates are responsible for helping customers discover styles that fit their personalities and lifestyles, enabling them to design rooms they will love living in. This opportunity is ideal for ambitious, entrepreneurial sales professionals who thrive in fast-paced, high-energy retail environments and have a passion for lifestyle products.

As a Retail Sales Associate, you will be the friendly and knowledgeable face of the store, ensuring every customer receives world-class service. You will maintain a visible and welcoming presence, assist with sales processing, manage credit applications and financing, and address customer concerns effectively. Your role also includes supporting store operations such as inventory management, loss prevention, and daily store activities like opening and closing procedures. Meeting and exceeding sales goals and key performance indicators is an essential part of the job, and you will be rewarded for your achievements with incentives and bonuses.

This position offers a comprehensive benefits package including health, dental, and vision insurance, life and disability coverage, flexible spending accounts, 401(k) plans, paid time off, and employee discounts. Compensation starts with paid training at an hourly rate of $16.90, with the opportunity to earn additional incentives and bonuses based on sales performance. Ashley Furniture fosters an inclusive and supportive work environment where all employees are encouraged to succeed and contribute to the company’s ongoing growth and innovation.

Job Requirements

  • Legally authorized to work in the US
  • Minimum age of 18 years old
  • Ability to lift, tug, and pull up to 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • At least 1 year of customer service or sales experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year of customer service or sales experience preferred
  • Demonstrated ability to engage and communicate effectively with customers
  • Outgoing, friendly, and approachable personality
  • Ability to inspire and motivate customers
  • Strong interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Reliable attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Accurately process sales orders and manage cash handling protocols
  • Aid customers with credit applications and financing matters
  • Address customer concerns independently
  • Aid in store opening and closing activities including cash reconciliation
  • Support inventory management and loss prevention procedures
  • Meet and exceed sales goals and align to KPIs
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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