Retail Sales Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture is a globally recognized leader in the home furnishings industry, proudly standing as the largest manufacturer in this sector for over 75 years. The company is renowned for its dedication to quality, style, and affordability, transforming homes across the world with innovative and stylish furniture pieces. Continuously expanding its footprint due to a growing customer base, Ashley Furniture is committed to opening new retail locations to meet increasing demand while maintaining its reputation as a trusted brand internationally. The company culture emphasizes creativity, customer engagement, and excellence in service, making it a preferred destination both for customers and employees alike.

The role of a Retail Sales Associate at Ashley Furniture is pivotal in shaping the customer experience in-store. The Retail Sales Associate serves as the first point of contact for guests, guiding them through the shopping journey by sharing expert knowledge on home furnishings. This position is perfect for dynamic, entrepreneurial individuals who excel in fast-paced, high-energy retail environments. The associate’s responsibility goes beyond sales; they are tasked with inspiring customers, helping them bring their home design visions to life, and fostering long-term relationships that turn first-time buyers into loyal patrons. This opportunity offers not only a stable employment platform but also a chance to earn significant incentives based on individual performance and company sales goals. Training is paid hourly, and the role includes ongoing opportunities for commissions and bonuses, making it an attractive proposition for ambitious sales professionals passionate about lifestyle retail and customer satisfaction.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • Minimum 1 year customer service and/or sales experience preferred
  • Outgoing, friendly and easy to talk to
  • Ability to communicate effectively and inspire action
  • Flexible availability including weekends and holidays
  • Reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year of customer service and/or sales experience preferred
  • Ability to communicate information in a motivating manner that prompts action
  • Outgoing and friendly personality with excellent interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Strong commitment to exceptional customer service and satisfaction
  • Reliable attendance and punctuality

Job Duties

  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests, ensuring they are treated in a cordial and respectful manner representing the company brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing matters while maintaining thorough documentation
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities including cash reconciliation and daily checklists
  • Support inventory management and loss prevention procedures including participation in bi-annual inventory check
  • Meet and exceed sales goals aligned to KPI’s and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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