TJX Companies logo

Retail Sales Associate

Job Overview

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Compensation

Hourly
Range $14.00 - $14.50
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
health care FSA
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a leading global off-price retailer renowned for its wide range of brand name and designer merchandise at outstanding prices. As a Fortune 100 company, TJX operates a diverse portfolio of retail chains including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, providing customers with exceptional shopping experiences across multiple outlets worldwide. With four global Home Offices, expansive Distribution Centers, and numerous Retail Stores, TJX Companies cultivates an environment that promotes growth, exploration, and achievement for all team members. The company values diversity and collaboration, ensuring that its workforce is empowered and equipped to thrive professionally. TJX is committed to continuous employee development and maintaining a supportive workplace culture where everyone can succeed and make a meaningful impact.

The HomeGoods retail store located at 9625 Crosshill Boulevard in Jacksonville, FL, is currently seeking motivated and customer-focused individuals to join their team. This position involves delivering a highly satisfying customer experience through engaging interactions and embodying the principles and philosophy of exceptional customer service. The role includes adherence to operational, merchandise, and loss prevention standards, and may require cross-training to work in various store departments to meet the dynamic needs of the business.

As a HomeGoods team member, you will play a key role in creating a welcoming store environment through maintaining cleanliness and organization. You will be responsible for processing customer purchases accurately, promoting credit and loyalty programs, and supporting merchandise presentation aligned with company standards. The position also includes participation in store maintenance and recovery activities throughout the day, contributing actively to safety awareness and shrink reduction initiatives. The role demands honesty, integrity, respect, strong communication, and organizational skills, along with the ability to multitask and adapt to unexpected situations. This entry-level retail position offers a starting pay range from $14.00 to $14.50 per hour, with actual compensation based on skills, qualifications, and experience.

HomeGoods' commitment to an inclusive workplace extends to all applicants, offering equal employment opportunities without discrimination. The company provides reasonable accommodations in accordance with the Americans with Disabilities Act and applicable laws. In addition to a competitive salary, team members benefit from a comprehensive benefits package that supports health, wellness, and personal development. The employment type is hourly retail, offering numerous opportunities for career growth within the expansive TJX Companies network.

Job Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Qualifications

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

No experience required


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