Job Overview

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Compensation

Hourly
Range $16.89 - $16.90
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
employee discount

Job Description

Ashley Furniture has been the largest home furnishings manufacturer for over 75 years, building a worldwide reputation for quality, style, and affordability. As a well-established leader in the home furnishings industry, Ashley Furniture has transformed countless homes by providing products that combine innovative design with lasting functionality. With continuous expansion fueled by a growing customer base, Ashley honors its commitment to delivering excellent customer experiences both in retail stores and through its comprehensive product offerings. The company is known for crafting furniture that reflects contemporary trends while maintaining timeless appeal, catering to diverse lifestyles and interior preferences.

This role is an exciting opportunity to join Ashley Furniture as a Retail Sales Associate, a key position that transforms store guests into loyal customers. In this role, you will be the face of the store, welcoming guests and guiding them through the various home furnishing options that Ashley offers. You will be instrumental in creating inspiring, enthusiastic interactions that motivate and excite customers about the products and styles available. As a Retail Sales Associate, your expertise in lifestyle retail and passion for helping guests design rooms they love will directly contribute to the success of the store.

The position offers a dynamic work environment that rewards world-class service and sales achievements. You will engage with customers face-to-face, offering a professional and friendly presence that aligns with Ashley's brand values. Duties include processing sales orders, managing financing applications, addressing customer concerns, and supporting store operations such as inventory management and loss prevention. The role requires a driven, energetic individual who thrives on meeting and exceeding sales goals in a fast-paced setting.

Throughout your career with Ashley Furniture, you will enjoy comprehensive training starting with a paid two-week program. Beyond training, the role offers competitive hourly wages along with eligibility for bi-weekly and monthly incentives, plus quarterly sales bonuses based on performance. The incentive structure is designed to reward your contribution to sales volume and customer satisfaction, with potential bonuses up to $3,500 per quarter.

Ashley Furniture fosters a culture of diversity and inclusion, making employment decisions based on skills, qualifications, and business needs. The company is committed to social responsibility, environmental stewardship, and community engagement, which are core to its mission and values. Joining Ashley means becoming part of a family that supports not only your career growth but also prioritizes your well-being through a robust benefits package.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • minimum 1 year customer service and/or sales experience preferred
  • outgoing, friendly and easy to talk to
  • able to convey information inspiring action
  • ability to work flexible hours including weekends and holidays
  • able to maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • at least 1 year of customer service and/or sales experience preferred
  • ability to interact outgoingly, friendly and professionally
  • strong communication skills
  • ability to motivate and inspire customers
  • ability to generate and share fresh ideas
  • ability to work flexible hours including weekends and holidays
  • motivated by exceptional service and customer satisfaction
  • reliable attendance record

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring respectful treatment representing the brand image
  • accurately and efficiently process sales orders adhering to cash handling protocols
  • assist customers with credit applications and financing matters
  • address customer concerns independently
  • aid in store opening and closing activities including cash reconciliation
  • support inventory management and loss prevention
  • meet and exceed sales goals aligned with KPIs and performance standards
  • complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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