Job Overview

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Compensation

Hourly
Range $16.89 - $16.90
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k plan
Paid Time Off
employee discount

Job Description

Ashley Furniture is an industry leader recognized as the largest home furnishings manufacturer in the world, with more than 75 years of experience in transforming homes globally. Known for its commitment to quality, style, and affordability, Ashley Furniture has solidified its presence as a trusted and recognized brand worldwide. With a steadily growing customer base, the company is continuously expanding by opening new stores to meet the increasing demand, positioning itself as a dominant player in retail home furnishings. The company’s long-standing heritage and innovative approach to home decor provide opportunities for employees to be part of a respected and evolving organization dedicated to delivering exceptional products and inspiring home design solutions.

As a Retail Sales Associate at Ashley Furniture, you will play a pivotal role in driving customer engagement and turning store visitors into loyal customers. This sales role in a lifestyle retail environment requires an entrepreneurial mindset, enthusiasm, and ambition, perfect for professionals passionate about home furnishings and interior design. In this fast-paced, high-energy setting, you will be instrumental in creating an inspiring shopping experience that excites customers about Ashley's product offerings. You will guide guests in discovering home furnishing styles that complement their lifestyles and assist them in designing beautiful, livable spaces that meet their needs and desires. This role not only requires excellent product knowledge but also demands exceptional interpersonal skills to engage, inform, and delight every visitor inside the store.

The position offers a comprehensive pay structure starting with a paid training period of two weeks at an hourly rate of $16.90. Beyond training, associates remain on the same base hourly wage and become eligible for incentives, bonuses, and rewards tied to sales performance. Incentives vary from 0.25% up to 30% depending on the products sold and sales volume, with quarterly sales bonuses that can reach up to $3,500 based on individual and store performance. This structure encourages motivated sales associates to maximize their earnings while helping the company grow.

Additional responsibilities include handling sales transactions accurately and efficiently, managing credit applications and financing processes, maintaining store appearance and operations during opening and closing, and supporting inventory management and loss prevention efforts. The environment encourages innovation, teamwork, and a strong focus on customer satisfaction, making it an ideal workplace for outgoing, friendly, and goal-oriented individuals.

Ashley Furniture values diversity and promotes an inclusive work environment where all employment decisions are based on skills, qualifications, merit, and business requirements. Offering a full range of benefits, including health, dental, vision insurance, life and disability coverage, flexible spending accounts, 401(k) plans, and paid time off, the organization supports the wellbeing and growth of its employees. By joining Ashley Furniture, retail sales associates become part of a company that not only designs and manufactures quality furnishings but also gives back to communities through various social responsibility initiatives. This is an exceptional chance for sales professionals aiming to significantly build their careers in a reputable and dynamic retail setting.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • ability to work flexible hours including weekends and holidays
  • maintain reliable attendance
  • high school diploma or equivalent preferred
  • one year customer service and sales experience preferred
  • excellent communication skills
  • friendly and outgoing personality

Job Qualifications

  • High school diploma or equivalent preferred
  • one year customer service and/or sales experience preferred
  • ability to communicate information in a motivating manner that prompts action
  • outgoing, friendly, and easy to talk to
  • ability to work flexible hours including weekends and holidays
  • strong interpersonal skills to thrive in a high-energy environment
  • ability to inspire enthusiasm about home furnishings
  • basic knowledge of sales processes

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring they are always treated in a cordial, respectful manner
  • accurately and efficiently process sales orders adhering to cash handling protocols
  • aid customers with credit applications and financing matters while maintaining thorough documentation
  • address customer concerns independently whenever possible
  • aid in store opening and closing activities including cash reconciliation and checklist completion
  • support inventory management and loss prevention procedures
  • meet and exceed sales goals aligning to KPIs and performance standards
  • complete additional tasks as assigned by management

Job Criteria

Experience

No experience required


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