Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $18.04 - $18.05
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture, established over 75 years ago, is recognized as the largest home furnishings manufacturer globally, transforming millions of homes with high-quality, affordable, and stylish furniture. With its deep-rooted commitment to design innovation and customer satisfaction, Ashley Furniture has become a trusted brand recognized worldwide. The company’s enduring success is built on a foundation of delivering exceptional products that blend style and functionality, catering to a diverse customer base. As Ashley Furniture continues to expand its reach through opening new stores, it remains dedicated to meeting the increasing demand of its growing clientele while sustaining its reputation as a leader in the home furnishings industry.

This career opportunity at Ashley Furniture is for the position of Retail Sales Associate. This role is instrumental in shaping the customer experience by transforming store guests into loyal customers. As a Retail Sales Associate, you will act as a knowledgeable guide for customers entering the store, providing expert advice on home furnishings and interior styles. Your expertise will inspire enthusiasm and excitement about Ashley’s products, helping guests discover furniture that reflects their lifestyle and assisting them in designing rooms they will love to live in. This role is ideal for an entrepreneurial, focused, and ambitious sales professional who thrives in a fast-paced, high-energy environment. Retail Sales Associates are expected to deliver world-class service and exceed sales goals while maintaining a welcoming and professional presence at all times.

The position offers an excellent compensation package that includes a competitive hourly wage starting at $18.05 for the initial two weeks of training, which remains the same after training with eligibility for incentives. These incentives include bi-weekly and monthly bonuses as well as quarterly written sales bonuses based on sales volume, providing significant earning potential. Incentives can range from 0.25% to 30% depending on the product sold and individual sales performance, with quarterly bonuses reasonably estimated up to $3,500. The sales associate role is full-time and provides an opportunity to participate in comprehensive benefits programs. These benefits include extended health, dental, vision insurance, life and disability insurance, flexible spending accounts, 401(k), paid time off, and employee discounts ranging from 10% to 30%. Additionally, Ashley values diversity and offers equal employment opportunities based solely on skills and qualifications.

Working at Ashley Furniture not only provides the chance to be part of a renowned company but also to grow professionally in a rewarding environment that values exceptional service and customer satisfaction. This role requires an outgoing and friendly personality, effective communication skills, and the ability to work flexible hours, including weekends and holidays. If you are passionate about lifestyle retail and eager to help customers create beautiful homes, this position offers a fulfilling and profitable career path at a company committed to its employees and customers alike.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • At least 1 year of customer service or sales experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Reliable attendance
  • Friendly and outgoing personality
  • Effective communication skills
  • Ability to manage cash handling protocols
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year of customer service or sales experience preferred
  • Ability to communicate in a motivating manner that prompts action
  • Outgoing, friendly, and easy to talk to
  • Ability to work flexible hours including weekends and holidays
  • Ability to inspire action through effective communication
  • Displays enthusiasm for sharing fresh ideas
  • Demonstrated focus on exceptional service and customer satisfaction
  • Reliable attendance

Job Duties

  • Thrive in an environment that rewards delivering world-class service and delighting guests
  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests ensuring they are treated cordially and respectfully representing the brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing matters while maintaining thorough documentation of sales transactions
  • Address customer concerns independently
  • Aid in store opening and closing activities including cash reconciliation and daily checklist completion
  • Support inventory management and loss prevention procedures
  • Participate in bi-annual inventory check
  • Meet and exceed sales goals aligning to KPIs and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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