Retail Sales Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.89 - $16.90
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off

Job Description

Ashley Furniture is a globally recognized leader in home furnishings, with a rich history spanning over 75 years. As the largest home furnishings manufacturer in the world, Ashley Furniture is committed to transforming homes worldwide through quality, style, and affordability. Their vast array of products caters to a diverse customer base, and the company is continuously expanding its presence to meet the growing demand by opening more stores. This expansion reflects Ashley Furniture's dedication to not only offering exceptional products but also delivering outstanding customer experiences.

The role of a Retail Sales Associate at Ashley Furniture plays a pivotal part in this mission. This position focuses on transforming store guests into loyal customers by providing inspiring, enthusiastic, and expert guidance on home furnishings. Associates serve as the face of the brand, helping customers discover styles that reflect their lives and assisting them in designing rooms they will love. This position is ideal for entrepreneurial and ambitious sales professionals who thrive in a fast-paced and high-energy retail environment. The role demands excellent communication skills, a passion for lifestyle retail, and a commitment to delivering world-class service that delights customers.

As a Retail Sales Associate, you will engage with guests in a professional and welcoming manner, ensuring that every interaction enhances the Ashley Furniture brand image. You will be responsible for processing sales orders accurately, handling cash efficiently, assisting with credit applications and financing, and independently resolving customer concerns when possible. Additionally, the role involves supporting inventory management and loss prevention efforts, including participating in bi-annual inventories and aiding with store opening and closing activities.

This position offers a competitive pay structure, starting with a training wage of $16.90 per hour, which remains the same post-training, with the added potential to earn bi-weekly and monthly incentives, and quarterly sales bonuses that can significantly increase earnings. Incentive rates vary depending on product sales and volume, with quarterly bonuses reaching up to $3,500 based on individual and store performance. Full-time associates also benefit from a comprehensive benefits program that includes extended health, dental, and vision insurance, life and disability coverage, flexible spending accounts, and a 401(k) plan, along with paid time off.

Joining Ashley Furniture means becoming part of a family that values diversity, equal opportunity, and community engagement. The company takes pride in making employment decisions based on individuals' skills, qualifications, and business needs. It also emphasizes environmental stewardship and corporate social responsibility, making it a rewarding place to work for those who want to make an impact beyond just sales. This role not only provides a platform to excel in retail sales but also an opportunity to grow within a company that values innovation and customer satisfaction.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • High school diploma or equivalent preferred
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • One year customer service and/or sales experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance
  • Strong communication skills
  • Enthusiastic and customer-focused
  • Ability to handle cash accurately

Job Qualifications

  • High school diploma or equivalent preferred
  • One year customer service and/or sales experience preferred
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • Outgoing, friendly, and easy to talk to
  • Ability to communicate information in a motivating manner
  • Excited by developing and sharing fresh ideas
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal skills
  • Maintains reliable attendance
  • Motivated by providing exceptional customer service

Job Duties

  • Thrive in an environment that rewards delivering world-class service and delighting guests
  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests ensuring they are treated with respect representing the company brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing while maintaining thorough sales documentation
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities including cash reconciliation and daily checklists
  • Support inventory management and loss prevention including participation in bi-annual inventory checks
  • Meet and exceed sales goals aligned to KPIs and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

No experience required


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