Job Overview

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Compensation

Hourly
Range $21.64 - $21.65
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture is a renowned home furnishings manufacturer with a legacy spanning over 75 years. As the largest manufacturer in the home furnishings industry, Ashley Furniture has established itself as a global leader, transforming homes worldwide by providing quality, stylish, and affordable products. With a continuously growing customer base, Ashley Furniture is expanding its retail presence by opening new stores to meet the increasing demand. The brand is recognized not only for its extensive product range but also for its commitment to enhancing lifestyle experiences through expertly crafted home decor solutions. Known for setting trends rather than following them, Ashley Furniture prides itself on innovation, quality craftsmanship, and customer-centric values that have cemented its position as a trusted and respected name in the furniture industry worldwide.

As a Retail Sales Associate at Ashley Furniture, you will play a vital role in creating an exceptional shopping experience that transforms store visitors into loyal customers. You are the expert guiding customers through the furniture selection process, inspiring enthusiasm and excitement about the brand's offerings. Your role involves helping customers discover furniture styles that reflect their lifestyle and assisting them in designing rooms they will love to live in. This is an excellent opportunity for individuals with a passion for lifestyle retail who thrive in a fast-paced, high-energy environment. The position offers a dynamic work culture with the potential to earn competitive wages, incentives, and bonuses. Initially, new hires receive paid training at an hourly rate of $21.65, with continued pay at this rate and eligibility for sales incentives upon completion. Incentive rates vary based on product sales and written sales volume, with quarterly bonuses potentially ranging from $0 to $3,500 depending on store and individual performance.

Joining Ashley Furniture means becoming part of a family that values diversity, equal opportunity, and sustainable business practices. Employees benefit from comprehensive programs including health, dental, and vision insurance, life and disability coverage, flexible spending accounts, 401(k) plans, and paid time off, including paid sick leave that complies with legal requirements. The company encourages entrepreneurial spirit and ambition, rewarding employees who excel in customer service and sales. With a focus on quality, style, and exceptional customer experiences, this role is perfect for motivated individuals looking to build a rewarding career in retail sales with a reputable and expanding global brand.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • 1 year customer service and/or sales experience preferred
  • outgoing and friendly demeanor
  • ability to communicate information in a motivating manner
  • ability to work flexible hours including weekends and holidays
  • maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • minimum 1 year customer service and/or sales experience preferred
  • excellent interpersonal and communication skills
  • ability to inspire and motivate customers
  • outgoing and friendly personality
  • ability to develop and share fresh ideas
  • ability to work flexible hours including weekends and holidays
  • strong commitment to customer satisfaction and service excellence
  • reliable attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring cordial, respectful treatment representing the company brand image
  • accurately and efficiently process sales orders adhering to cash handling protocols
  • aid customers with credit applications and financing matters while maintaining thorough documentation
  • address customer concerns independently whenever possible
  • aid in store opening and closing activities including cash reconciliation and daily checklists
  • support inventory management and loss prevention procedures including participation in bi-annual inventory checks
  • meet and exceed sales goals aligned to KPI's and performance standards
  • complete any additional tasks assigned by management

Job Criteria

Experience

No experience required


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