Retail Sales Associate

Houston, TX, USA|

Job Overview

Work Schedule

Flexible

Benefits

extended health insurance

Dental Insurance

Vision Insurance

employee discount

Life insurance

Disability insurance

401k

Job Description

Ashley Furniture is a renowned leader in the home furnishings industry, with a legacy spanning over 75 years. As the largest manufacturer of home furnishings worldwide, Ashley Furniture has built a strong reputation for delivering quality, style, and affordability to customers around the globe. The company has consistently evolved to meet the increasing demand for stylish and comfortable living spaces, expanding its footprint with new stores to make its products accessible to a broader customer base. Known for innovation and setting trends rather than following them, Ashley Furniture prides itself on creating inspiring home environments that resonate with customers’ lifestyles and preferences. This commitment to excellence has positioned Ashley as a trusted and recognized brand in the home furnishing market.

Job Requirements

Legally authorized to work in the US
at least 18 years old
ability to lift, tug, and pull 25 lbs with or without accommodation
high school diploma or equivalent preferred
one year customer service or sales experience preferred
outgoing and friendly personality
ability to communicate effectively and inspire action
ability to work flexible hours including weekends and holidays
reliable attendance

Job Qualifications

High school diploma or equivalent preferred
minimum one year customer service or sales experience preferred
strong interpersonal skills with an outgoing, friendly, and easy-to-talk-to demeanor
ability to communicate information in an inspiring and motivating manner
ability to work flexible hours including weekends and holidays
commitment to exceptional customer service and satisfaction
reliable attendance

Job Duties

Provide outstanding service experience for every customer and guest
maintain a welcoming, professional, visible presence at the front desk
engage with guests, ensuring they are treated in a cordial, respectful manner representing the company brand image
accurately and efficiently process sales orders, adhering to cash handling protocols
aid customers with credit applications and financing matters while maintaining thorough documentation
address customer concerns independently whenever possible
aid in store opening and closing activities including cash reconciliation and daily checklists
support inventory management and loss prevention procedures including participation in bi-annual inventory checks
meet and exceed sales goals, align to key performance indicators and standards
complete additional tasks as assigned by management