Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off

Job Description

Ashley Furniture is a prominent leader in the home furnishings industry, celebrated for its expansive reach and long-standing reputation. With over 75 years of excellence, Ashley Furniture has solidified itself as the largest home furnishings manufacturer in the world, transforming homes with stylish, quality, and affordable products. The company is continually expanding its presence by opening numerous stores to meet the steadily increasing customer demand. Known for its commitment to quality craftsmanship and innovative design, Ashley Furniture remains a trusted and recognized brand globally, dedicated to helping customers create inviting and stylish living spaces that reflect their individual tastes and lifestyles.

The role of the Retail Sales Associate at Ashley Furniture is an exciting opportunity for dynamic, ambitious sales professionals who thrive in fast-paced, customer-focused environments. As a Retail Sales Associate, you will be the face of Ashley Furniture, guiding guests as they explore the store and helping them discover furnishings that resonate with their lifestyles. This position requires not only a deep passion for home décor and lifestyle retail but also a strong entrepreneurial spirit, enthusiasm, and the drive to exceed sales goals. You will be responsible for creating an inspirational shopping experience that excites and motivates customers, turning first-time visitors into loyal clients. This role offers a perfect blend of customer interaction, sales expertise, and product knowledge, providing every associate with opportunities for personal and professional growth.

In addition to delivering exceptional customer service, the Retail Sales Associate plays a critical role in managing sales transactions and supporting the store's daily operations. This involves processing orders efficiently, handling cash and credit applications with accuracy, and resolving guest concerns independently when possible. Associates are also involved in inventory management and loss prevention efforts, ensuring the store maintains optimal stock levels and meets company standards for security and organization. Working hours are flexible, including weekends and holidays, catering to a retail environment that demands availability during peak times.

Compensation for this role includes a competitive hourly rate starting at minimum wage for the training period, followed by eligibility for various incentives and bonuses based on sales performance. This creates ample earning potential for motivated individuals. Moreover, associates gain access to comprehensive benefits including health, dental, and vision insurance, employee discounts, life and disability insurance, flexible spending accounts, 401(k) retirement plans, and paid time off. Ashley Furniture supports a diverse and inclusive workplace culture, offering equal employment opportunities based on merit and business need.

By joining Ashley Furniture as a Retail Sales Associate, you become part of a company with a proud heritage of innovation and customer satisfaction, opportunity for advancement, and a work culture that values diversity and rewards commitment. This is a career opportunity for those who are passionate about making a difference in the retail home furnishings industry and eager to build a successful career that combines sales expertise with a love for design and customer service.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year of customer service and/or sales experience preferred
  • Strong interpersonal skills with an outgoing, friendly, and easy-to-talk-to demeanor
  • Ability to convey information that inspires action and develops fresh ideas
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Commitment to maintaining reliable attendance
  • Ability to flourish in an environment that values exceptional service and customer satisfaction

Job Duties

  • Thrive in an environment that rewards delivering world-class service and delighting guests
  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests ensuring they are treated cordially and respectfully representing the company's brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing matters while maintaining thorough documentation
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities including cash reconciliation and completion of daily checklists
  • Support inventory management and loss prevention procedures including participation in bi-annual inventory check
  • Meet and exceed sales goals, align to KPIs and performance standards
  • Complete any additional tasks as assigned by management

Job Criteria

Experience

No experience required


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