Retail Sales Associate

Garden Grove, CA, USA|

Job Overview

Compensation

Hourly

Exact $16.90

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Flexible spending account

401k

Paid vacation

Paid sick leave

employee discount

Job Description

Ashley Furniture is a globally recognized leader in the home furnishings industry with over 75 years of experience in manufacturing quality, stylish, and affordable furniture. As the largest home furnishings manufacturer worldwide, Ashley Furniture has a steadfast commitment to craftsmanship, innovation, and customer satisfaction. With an expanding customer base and continual store growth, Ashley Furniture is dedicated to enhancing living spaces by offering products that blend comfort, durability, and contemporary design. The company prides itself on its prominence as a trusted brand, known not just for its wide selection but also for its dedication to inspiring customers nationwide to create homes they love.

The Retail Sales Associate role at Ashley Furniture is an exciting opportunity for individuals passionate about lifestyle retail and motivated by customer interaction and sales success. This position requires a dynamic, entrepreneurial approach to retail, thriving in a fast-paced and energetic atmosphere. Retail Sales Associates serve as the front-line ambassadors, transforming store guests into loyal customers through exceptional service and expert guidance. Associates act as home furnishing consultants by engaging guests, inspiring enthusiasm about Ashley’s extensive collection, and helping customers discover styles that resonate with their lives and personal tastes. This position is ideal for those who enjoy a sales-driven environment and have strong communication skills, a friendly demeanor, and excitement about sharing fresh ideas. The role also offers financial incentives alongside a consistent hourly wage, with opportunities to earn bonuses tied to sales performance. Overall, the Retail Sales Associate is pivotal to maintaining Ashley Furniture’s reputation for delivering outstanding customer experiences and fostering meaningful relationships within the community.

Job Requirements

Legally authorized to work in the US
At least 18 years old
Ability to lift, tug, and pull 25 lbs with or without accommodation
High school diploma or equivalent preferred
1 year customer service and/or sales experience preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance

Job Qualifications

Legally authorized to work in the US
At least 18 years old
High school diploma or equivalent preferred
1 year customer service and/or sales experience preferred
Strong interpersonal and communication skills
Outgoing, friendly, and easy to talk to
Ability to work flexible hours including weekends and holidays
Ability to inspire action and share fresh ideas
Reliable attendance
Thrives in an environment valuing exceptional service and customer satisfaction

Job Duties

Provide outstanding service experience for every customer and guest
Maintain a welcoming, professional, visible presence at the front desk
Accurately and efficiently process sales orders, adhering to cash handling protocols
Aid customers with credit applications and financing matters
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory check
Meet and exceed sales goals, align to KPI’s and performance standards
Complete any additional tasks as assigned by management