Retail Sales Associate - 2027

FirstCash Holdings, Inc. is a leading operator in the retail financial services and pawnshop industry, offering a wide range of services that meet the needs of diverse customers. The company prides itself on a strong commitment to customer service, ethical practices, and creating positive and engaging shopping experiences across its nationwide pawn store locations. FirstCash empowers its employees with numerous benefits and competitive pay structures, fostering a supportive and growth-oriented workplace environment. As a reputable company in the financial services and retail sector, FirstCash combines traditional pawn services with innovative commission incentives and employee perks, making it an attractive employer for individuals seeking steady employment within a dynamic and customer-focused environment.

This opportunity is for a full-time Retail Sales Associate position at FirstCash, with hourly compensation ranging from $14.00 to $17.00. The role presents a lucrative commission program where employees can earn up to 8% commission on transactions, potentially adding an average of $1.15 per hour on top of the base hourly wage. This commission plan incentivizes employees based on their personal sales and transaction performance, providing a substantial opportunity for additional earnings. The Retail Sales Associate position is entry-level and offers extensive training and support, making it ideal for candidates who are enthusiastic about working in retail, customer service, and finance-related transactions.

The primary role of the Retail Sales Associate is to collaborate with store staff and engage with customers in a professional and positive manner. The associate handles sales, pawn transactions, loans, and other retail operations while maintaining excellent customer service standards. This job requires attention to detail, strong interpersonal skills, and the ability to work in a fast-paced environment. Associates will manage a wide variety of merchandise such as jewelry, electronics, firearms (where applicable), tools, and general goods, requiring adaptability and product knowledge. Employees will adhere to company policies and regulatory requirements while processing transactions and cash handling.

FirstCash offers competitive benefits such as comprehensive medical, dental, vision, life, and supplemental insurance plans, along with voluntary insurance options that promote employee well-being. Stores typically operate during the best retail hours, opening at 9 AM and closing by 6 PM with many locations closed on Sundays, providing a healthy work-life balance. The company supports financial wellness through an Earned Wage Access program allowing early access to earned wages multiple times per payroll cycle. Additional benefits include paid vacation and sick leave, employee discounts, tuition reimbursement up to $2,000 per year, as well as participation in a 401(k) program and access to pet insurance and various discount programs.

Overall, the Retail Sales Associate role at FirstCash is suited for motivated individuals looking to build a rewarding career in retail and customer service within the pawn and financial services industry. The full-time position demands physical stamina for handling merchandise and the ability to work flexible hours including weekends and holidays. FirstCash promotes equal employment opportunities and encourages bilingual applicants to apply, emphasizing diversity and inclusion in its workforce. This position offers a unique blend of hourly wage plus unlimited commission, comprehensive benefits, and growth opportunities, making it a compelling choice for individuals eager to thrive in a retail sales career.