Retail Sales & Stock - The Avenue Viera Rack

Palm Bay, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $16.40 - $17.10

Work Schedule

Flexible

Benefits

Medical

Vision

Dental

Retirement

Paid Time Off

Life insurance

Disability insurance

Merchandise discount

Employee assistance program

Job Description

Nordstrom Rack is a dynamic off-price retail division of Nordstrom, Inc., known for delivering on-trend, high-quality products at exceptional value. With a commitment to delivering a unique customer experience, Nordstrom Rack blends the energy of fashion with the excitement of discovery, making shopping enjoyable and accessible for a broad audience. As part of a reputable and well-established retail company, Nordstrom Rack operates with a deep understanding of customer service principles, emphasizing inclusivity and a welcoming atmosphere.

This role at Nordstrom Rack offers a diverse, fast-paced working environment where team members actively contribute to creating an exceptional shopping experience for customers. It involves a blend of responsibilities across Sales, Customer Service, Stock, and Fulfillment departments, making it an excellent opportunity for individuals seeking a versatile retail position. Employees will engage in collaborative teamwork to maintain a clean, organized, and appealing store environment while assisting customers in finding great deals effortlessly.

The Sales and Customer Service roles focus on maintaining the sales floor's visual standards, assisting customers with various purchase transactions across in-store, online, and mobile platforms, and creating a seamless fitting room experience. Employees are expected to ensure that the store floor is orderly through re-merchandising and straightening at intervals throughout the day.

Stock Support and Fulfillment roles emphasize inventory management, including receiving and unloading freight, unpacking merchandise, fulfilling orders timely, and shipping customer orders while adhering to quality packing standards. Employees also assist in keeping the sales floor and backrooms clean and organized to facilitate efficient operations.

Nordstrom Rack values flexibility, effective communication, and accountability from its employees, offering a competitive hourly wage ranging from $16.40 to $17.10, dependent on location, knowledge, skills, and experience. The company prides itself on supporting its workforce with comprehensive benefits including medical, vision, dental, retirement plans, and paid time off, enhancing overall employee well-being.

The position also demands physical stamina, with continuous movement expected during shifts and the capability to handle and lift merchandise of varied sizes and weights. The employment type is hourly, allowing employees to showcase their organization, multitasking skills, and customer service acumen in a retail setting that prizes teamwork and initiative. Those interested can expect a performance-based incentive structure, fostering motivation and rewarding outstanding work. Given its fast-paced environment and diverse responsibilities, this role is ideal for individuals looking to advance their retail careers within a company renowned for quality and customer care.

Job Requirements

High school diploma or equivalent
Ability to perform continuous movement for 6-8 hours per shift including bending, twisting, squatting, flexing and reaching
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Ability to handle bulky and awkwardly shaped items, including lifting items above the head
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
For stock and fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
Flexibility to work varied schedules including evenings, weekends and holidays based on business needs

Job Qualifications

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
Ability to work a flexible schedule based on business needs
Previous retail experience is preferred but not required

Job Duties

Work with the team to ensure the salesfloor stays runway ready and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards
Prepare and ship customer orders following quality, packing and shipping standards
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
Assist in maintaining clean and organized selling floors and stockrooms
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures