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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.25 - $23.62
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k
Job Description
Macy's is not just a department store; it is a historic American retail icon that has been a beloved part of the nation's culture and community for over 160 years. Known for blending innovation with tradition, Macy's has established itself as a place where inspiring stores and irresistible products come together to create unique shopping experiences. From iconic events like the Macy's 4th of July Fireworks to the magical Thanksgiving Day Parade, Macy's continues to be deeply woven into the fabric of American life, making it more than a retail destination — it is a place where memorable moments and... Show More
Job Requirements
- Minimum 1 year previous selling or retail experience required
- flexible availability including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- ability to effectively communicate and present information to customers, peers, and all levels of management
- excellent verbal and written communication and interpersonal skills
- comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
- ability to work collaboratively across departments
- self-starter, able to work independently and as part of a team
- possess vision and creativity
- energetic and positive attitude
- demonstrate ability to build relationships and convert customers into clients
Job Qualifications
- Minimum 1 year previous selling or retail experience required
- demonstrate ability to build relationships and convert customers into clients
- energetic and positive attitude
- possess vision and creativity
- self-starter, able to work independently and as part of a team
- excellent time management skills
- ability to effectively communicate and present information to customers, peers, and all levels of management
- excellent verbal and written communication and interpersonal skills
- ability to work collaboratively across departments
- comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
- flexible availability including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Job Duties
- Provide an exceptional customer experience by ensuring the customer is always the priority
- greet customers, make product recommendations, and upsell
- serve as a liaison between designated vendors and the personal stylists and the store leadership team
- ensure sales floor is neat, clean, and properly signed for sales and markdowns
- create and implement best practices to drive sales, turn, and gross margin above company average
- build brand-specific clientele to support local marketing
- execute vendor and non-vendor events to increase sales
- actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
- be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion
- foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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