Retail Production Associate

Goodwill Industries of South Texas Inc. is a reputable nonprofit organization committed to empowering individuals and strengthening communities through meaningful employment and training opportunities. As part of the larger Goodwill network, this organization focuses on providing access to job placement services, education, and retail operations to help people overcome barriers to employment, including those with criminal records. Known for its strong commitment to values such as empowerment, public trust, respect, innovation, quality, and safety, Goodwill Industries of South Texas has cultivated a work environment that fosters growth, inclusivity, and community engagement.

Goodwill operates a network of retail stores that play a crucial role in supporting their mission, selling donated goods that help fund their programs and services. The Retail Production Associate role is essential to the seamless functioning of these stores, ensuring that donations are properly processed, organized, and priced in a timely and efficient manner. This role requires an individual who not only upholds the Goodwill values but also demonstrates professionalism, customer service excellence, and a strong work ethic.

The Retail Production Associate is primarily responsible for sorting and processing textiles and wares, preparing items for sale by hanging, tagging, tallying, and pricing donated goods. They maintain production levels to help achieve store goals, manage inventory distribution within store fixtures, and provide excellent customer service to donors and shoppers alike. This position also involves receiving donations, providing receipts, and maintaining a clean and organized workspace that meets agency standards. In addition to these duties, associates may address customer complaints courteously, perform custodial tasks, attend meetings, and adhere to safety and loss prevention procedures to protect themselves, coworkers, and company assets.

Employment for this position is in-person, with a starting pay rate from $11.50 per hour. Goodwill Industries of South Texas encourages people from diverse backgrounds, including those with criminal records, to apply, reflecting the organization's commitment to equal opportunity employment and second chances. The physical demands of the job require the ability to stand, walk, climb, crawl, kneel, stoop, bend, and carry items weighing up to 25 pounds, sometimes assisted by a second person. Candidates should be prepared to work in varying weather conditions and environments, including heat, cold, humidity, and dusty conditions, as the job may include outdoor work.

This position offers a meaningful opportunity to be part of a dynamic and mission-driven organization, contributing directly to community betterment while developing practical skills in retail operations and customer service. Employees in this role will find that their contributions are valued, and they have opportunities to grow within the organization. By embracing the core values of Goodwill Industries of South Texas, Retail Production Associates play a vital role in advancing the organization’s objectives and delivering on its promise to transform lives through the power of work.