Retail Party Event Host

The Michaels Companies Inc. is a renowned leader in the arts and crafts retail sector, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the premier destination for creative arts and celebration needs in North America. As a company dedicated to fueling the joy of creativity and celebration, Michaels offers a wide array of craft supplies, custom framing services through its subsidiary Artistree, and various DIY project materials to customers of all ages. With a strong commitment to diversity, inclusion, and the well-being of its Team Members, Michaels prioritizes providing a supportive and engaging work environment that nurtures innovation and teamwork.

The role of Event Coordinator and Customer Experience Specialist at the Des Moines-West, IA Michaels store encompasses a dynamic mix of responsibilities centered around planning, coordinating, and facilitating memorable events, particularly children’s birthday parties and craft classes. This position involves creating an exciting and stress-free environment where guests can enjoy and be inspired by creative activities. The coordinator will engage with clients from various age groups, fostering a fun and educational atmosphere while ensuring that every event runs smoothly and meets company standards. In addition to event management, the role requires a strong customer service orientation, assisting shoppers in locating products and providing them with comprehensive solutions to enhance their shopping experience. The specialist will also be involved with routine store operations such as unloading shipments, stocking merchandise, and maintaining high standards of store presentation and recovery. The position demands excellent interpersonal skills to interact positively with customers and team members, commitment to company policies, along with the ability to manage multiple tasks efficiently. This is a public retail environment that requires stamina and flexibility, including the ability to stand for extended periods and perform physical tasks like lifting and organizing inventory. Michaels offers robust health and wellness benefits, employee discounts, tuition assistance, and paid time off to support the overall well-being of its team members. The company emphasizes equal opportunity employment, diversity, and accommodations for team members with disabilities, reflecting its values of inclusion and respect.