Job Overview
Benefits
Health Insurance
Dental Insurance
vision coverage
401(k) with employer match
Employee assistance program
Tuition Assistance
employee discount
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain with over 1,300 stores across 49 states in the U.S. and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the premier destination for creative enthusiasts and crafters of all ages. The company not only offers a wide range of arts and crafts supplies but also provides custom and specialty framing services through its subsidiary Artistree. Michaels is dedicated to fueling the joy of creativity and celebration by providing an engaging and welcoming environment where individuals can express themselves through various creative projects.
As a retail company, Michaels focuses on delivering exceptional customer service and a memorable shopping experience. The company prides itself on supporting its team members with a comprehensive benefits package, opportunities for growth, and a positive workplace culture. Michaels is committed to inclusion and diversity, ensuring accessibility and reasonable accommodations for all team members.
The role of an Event Coordinator at the Michaels store in Pitt-North Hills, PA, is an exciting opportunity for individuals passionate about creativity, customer service, and event planning. This position involves planning, coordinating, and facilitating various in-store events, including children's birthday parties and craft classes. The Event Coordinator is responsible for creating a fun, stress-free, and engaging atmosphere for guests of all ages, from young children to seniors.
In this role, the coordinator will greet and assist customers, helping them locate products and providing friendly shopping support. They will handle checkout processes efficiently, promote the store's Rewards program and private label credit cards, and support omni-channel sales initiatives such as Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS). Operational duties include merchandise stocking, truck unloading, and maintaining store cleanliness and recovery standards to uphold the Michaels brand promises.
The Event Coordinator will plan multiple simultaneous events, demonstrating craft techniques, managing party add-ons like goody bags and balloons, and ensuring client satisfaction through excellent communication and adaptability. Administrative responsibilities include managing correspondence, making phone calls, and adjusting event plans based on client feedback. The coordinator must also uphold company safety and cleanliness standards, setting up and breaking down event spaces effectively.
Applicants should possess strong organizational and interpersonal skills, creative problem-solving abilities, and excellent verbal and written communication. Experience working with children and managing children’s events is essential, as is retail or customer service experience. Physical requirements include the ability to stand for long periods, move around the store, and perform tasks such as lifting, reaching, and climbing ladders.
Michaels offers a variety of benefits to its team members including health and dental coverage, a 401(k) plan with employer match, tuition and adoption assistance, telemedicine services, flexible spending accounts, and employee discounts. Michaels is an Equal Opportunity Employer welcoming applications from all qualified individuals and is committed to providing reasonable accommodations for applicants and employees with disabilities.
As a retail company, Michaels focuses on delivering exceptional customer service and a memorable shopping experience. The company prides itself on supporting its team members with a comprehensive benefits package, opportunities for growth, and a positive workplace culture. Michaels is committed to inclusion and diversity, ensuring accessibility and reasonable accommodations for all team members.
The role of an Event Coordinator at the Michaels store in Pitt-North Hills, PA, is an exciting opportunity for individuals passionate about creativity, customer service, and event planning. This position involves planning, coordinating, and facilitating various in-store events, including children's birthday parties and craft classes. The Event Coordinator is responsible for creating a fun, stress-free, and engaging atmosphere for guests of all ages, from young children to seniors.
In this role, the coordinator will greet and assist customers, helping them locate products and providing friendly shopping support. They will handle checkout processes efficiently, promote the store's Rewards program and private label credit cards, and support omni-channel sales initiatives such as Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS). Operational duties include merchandise stocking, truck unloading, and maintaining store cleanliness and recovery standards to uphold the Michaels brand promises.
The Event Coordinator will plan multiple simultaneous events, demonstrating craft techniques, managing party add-ons like goody bags and balloons, and ensuring client satisfaction through excellent communication and adaptability. Administrative responsibilities include managing correspondence, making phone calls, and adjusting event plans based on client feedback. The coordinator must also uphold company safety and cleanliness standards, setting up and breaking down event spaces effectively.
Applicants should possess strong organizational and interpersonal skills, creative problem-solving abilities, and excellent verbal and written communication. Experience working with children and managing children’s events is essential, as is retail or customer service experience. Physical requirements include the ability to stand for long periods, move around the store, and perform tasks such as lifting, reaching, and climbing ladders.
Michaels offers a variety of benefits to its team members including health and dental coverage, a 401(k) plan with employer match, tuition and adoption assistance, telemedicine services, flexible spending accounts, and employee discounts. Michaels is an Equal Opportunity Employer welcoming applications from all qualified individuals and is committed to providing reasonable accommodations for applicants and employees with disabilities.
Job Requirements
- High school diploma or equivalent
- experience with children and children’s events
- retail or customer service experience
- excellent verbal, written and nonverbal communication skills
- organizational and interpersonal skills
- ability to handle job stress
- ability to stand for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch
- ability to lift heavy boxes and use ladders
- willingness to work nights, weekends and early mornings
- ability to follow SOPs and company policies
- eligibility to satisfy federal, state and local legal job requirements
Job Qualifications
- High school diploma or equivalent
- experience in event coordination or planning especially with children’s events
- retail or customer service experience
- excellent communication skills including verbal, written and listening
- strong organizational and interpersonal skills
- creative problem-solving skills
- ability to interact effectively with guests of all ages and coworkers
- energetic and enthusiastic personality
- ability to remain positive and respectful in difficult situations
- cross-training in framing desirable
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants on craft projects and activities
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- ensure client satisfaction
- uphold company cleanliness and safety standards
- assist customers in shopping and locating products
- provide fast and friendly checkout service
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with omni-channel processes including BOPIS and ship from store
- participate in truck unload, stocking, and planogram processes
- maintain merchandise recovery
- perform store optimization and set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact positively with team members and customers
- cross-trained in custom framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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