Michaels Stores, Inc. logo

Retail-Party and Event Host-PT Weekends

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.00
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Benefits

401(k) with employer match
Employee assistance program
Medical Coverage
dental coverage
vision coverage
telemedicine services
flexible spending accounts
Commuter Benefits
Tuition Assistance
Adoption assistance
Employee Discounts
Partner discount programs

Job Description

Michaels, a leading retail chain specializing in arts and crafts supplies, is dedicated to inspiring creativity and celebration throughout North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada as well as online platforms Michaels.com and Michaels.ca. Known as the premier destination for arts and crafts enthusiasts of all ages, the company offers an extensive range of products including custom framing, crafting materials, seasonal décor, and personalized gifts. Michaels is committed to fostering an inclusive and supportive environment for its team members and customers, emphasizing innovation, creativity, and exceptional customer service.

The role based in the Topeka, KS store focuses on event coordination and customer engagement within the retail setting. This part-time position involves planning, coordinating, and facilitating various events such as children’s birthday parties and craft classes designed to provide a fun, stress-free, and memorable experience for guests of all ages. The Event Coordinator is responsible for creating an environment that promotes artistic expression and enjoyable participation while ensuring all company standards are met for safety, cleanliness, and customer satisfaction.

In addition to event coordination, the position requires providing exemplary customer service by assisting guests in locating products, educating them on available promotions and loyalty programs, and delivering efficient checkout services. The role also assists with operational duties including merchandise stocking, truck unloads, store recovery, and adherence to safety and loss prevention programs. The Event Coordinator serves as a key team member demonstrating positive interaction, strong organizational skills, and creative problem-solving abilities, contributing to the overall store success.

Michaels offers a dynamic work environment requiring flexibility to accommodate evenings, weekends, and holidays. This position necessitates the ability to manage multiple events simultaneously while maintaining high levels of customer engagement and satisfaction. The company provides a comprehensive benefits package for eligible team members, including healthcare coverage options, retirement plans, employee discounts, tuition assistance, and wellness support, all aimed at nurturing a healthy and motivated workforce.

In sum, the Event Coordinator at Michaels in Topeka, KS is an integral role merging creativity, customer service, and operational excellence. It is ideal for energetic candidates with experience in working with children’s events and retail settings who thrive in dynamic environments and enjoy contributing to memorable celebrations and craft experiences for the community.

Job Requirements

  • Ability to remain standing for long periods
  • ability to move throughout the store
  • regular bending, lifting, carrying, reaching, and stretching
  • ability to lift heavy boxes and access high shelves using ladders or similar equipment
  • must meet federal, state, and local legal requirements for the job
  • must be able to handle job stress and interact effectively with others including guests of all ages and coworkers

Job Qualifications

  • Experience working with children and children’s events
  • retail or customer service experience
  • excellent people skills
  • good communication skills including written, verbal, and nonverbal
  • strong organizational skills
  • interpersonal skills
  • creative problem-solving skills
  • energetic and enthusiastic personality

Job Duties

  • Plan and coordinate multiple events including children’s birthday parties and craft classes
  • engage clients of all ages by creating a fun and creative environment
  • demonstrate and instruct craft projects and activities such as face painting
  • facilitate party add-ons including goody bags and balloons
  • communicate events with clients and store team members
  • complete administrative tasks like answering emails and making phone calls
  • adjust plans based on client feedback and create backup plans
  • ensure client satisfaction and maintain cleanliness and safety standards
  • help customers shop and locate products
  • provide fast and friendly checkout experiences
  • promote rewards program and credit card enrollments
  • educate customers on feedback surveys
  • assist with omni channel processes like Buy Online Pickup in Store and Ship From Store
  • participate in merchandise stocking and planogram execution
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization and AD set duties
  • support shrink and safety programs
  • adhere to standard operating procedures and company policies
  • interact respectfully and positively with customers and team members
  • cross train in custom framing selling and production
  • participate in store cleanliness activities

Job Criteria

Experience

No experience required


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