Retail- Party & Event Host

The Michaels Companies Inc. is a leading retail company specializing in arts and crafts supplies, known for fostering creativity and celebration throughout North America. With over 1,300 stores across 49 states and Canada, Michaels serves as the premier destination for all things creative, including crafting, framing, and party planning. Founded in 1973 and headquartered in Irving, Texas, the company also owns Artistree, a specialty manufacturer of custom framing merchandise. Michaels prides itself on delivering an outstanding customer experience through its diverse product offerings and community-focused events that encourage creativity for all ages.

Our Castleton, Indiana store is currently seeking an enthusiastic and organized Event Coordinator to plan, coordinate, and facilitate a variety of in-store events, including children’s birthday parties and craft classes, that engage guests and provide memorable, stress-free experiences. This position plays a crucial role in bringing the Michaels brand promises to life by ensuring customers encounter a welcoming, fun, and engaging environment. As an Event Coordinator, you will be the face of the store’s event offerings—managing everything from initial client communication and event setup to execution and cleanup, all while maintaining a high standard of service and safety.

In addition to event planning, you will be responsible for delivering exceptional customer service by assisting guests in finding the products they need, facilitating a fast and friendly checkout process, and promoting store programs like the Rewards program and Private Label Credit Cards. Your role also includes operational duties such as unloading deliveries, organizing merchandise displays to ensure that the store's appearance meets company standards, and supporting store initiatives that enhance overall efficiency and customer satisfaction.

Success in this role demands a strong ability to multitask, excellent communication skills to effectively interact with clients and team members, and a creative approach to problem-solving to adapt events based on customer feedback. Experience working with children and children’s events is particularly valuable, as is a proactive and energetic personality that makes the store a welcoming place for guests of all ages. Physical stamina is required to stand for long periods, move throughout the store, lift heavy items, and perform routine cleaning tasks to maintain a safe and inviting environment.

The Event Coordinator position at Michaels is ideal for individuals passionate about crafting, customer service, and event management, who thrive in a dynamic retail setting. Michaels provides robust benefits for its team members, including health insurance options, paid time off, tuition assistance, and generous employee discounts to support your personal and professional growth. Join our team to be part of a company that values inclusivity and creativity, serving as a positive role model and contributor to our vibrant Michaels community.