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Michaels logo

Retail- Party & Event Host

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer

Job Description

The Michaels Companies Inc. is a leading retail company specializing in arts and crafts supplies, known for fostering creativity and celebration throughout North America. With over 1,300 stores across 49 states and Canada, Michaels serves as the premier destination for all things creative, including crafting, framing, and party planning. Founded in 1973 and headquartered in Irving, Texas, the company also owns Artistree, a specialty manufacturer of custom framing merchandise. Michaels prides itself on delivering an outstanding customer experience through its diverse product offerings and community-focused events that encourage creativity for all ages.

Our Castleton, Indiana store is currently seeking an... Show More

Job Requirements

  • Ability to remain standing for long periods
  • capability to move throughout the store
  • regular bending, lifting, carrying, reaching, and stretching
  • ability to lift heavy boxes and access high shelves using ladders or similar equipment
  • ability to work flexible hours including nights, weekends, and early mornings
  • US applicants must satisfy federal, state, and local legal job requirements

Job Qualifications

  • High school diploma or equivalent
  • experience in retail or customer service
  • experience working with children and children’s events
  • strong communication skills including verbal, written, and listening
  • excellent organizational and interpersonal skills
  • creative problem-solving abilities
  • energetic and enthusiastic personality
  • ability to handle job stress and interact effectively with guests and coworkers

Job Duties

  • Plan and coordinate multiple events including children’s birthday parties and craft classes
  • engage with clients of all ages by creating an environment of fun and creativity
  • demonstrate and instruct party participants in craft projects and activities such as face painting
  • facilitate and implement party add-ons such as goody bags and balloons to company standards
  • communicate events with clients and store team members
  • complete administrative tasks including answering emails, making phone calls, and paperwork
  • adjust event plans based on client feedback and needs
  • create backup or emergency plans for events
  • ensure client satisfaction for scheduled events
  • uphold the company's cleanliness and safety standards
  • help customers shop and locate products
  • provide fast and friendly checkout experience
  • promote Rewards program and Private Label Credit Card enrollments
  • educate customers on Voice of Customer surveys
  • assist with Buy Online Pickup in Store and Ship From Store processes
  • participate in truck unload, stocking, and planogram processes
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization and AD set duties as assigned
  • support shrink and safety programs
  • adhere to Standard Operating Procedures and company policies
  • interact respectfully with others and promote company values
  • cross train in Custom Framing selling and production
  • participate in daily store cleanliness activities

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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