Retail Party and Event Host

Omaha, NE, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

The Michaels Companies Inc. is a leading arts and crafts retail company operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is known as the go-to destination for all things creative, offering a wide variety of crafting supplies, custom framing, and art materials to inspire creativity and celebration. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels prides itself on fostering an inclusive workplace that prioritizes the wellbeing of its team members while promoting creativity and community engagement. They provide robust benefits for both full-time and part-time employees including health insurance, paid time off, tuition assistance, and generous employee discounts. Michaels is an Equal Opportunity Employer committed to full inclusion and reasonable accommodation for people with disabilities. For more information, visit www.michaels.com.

The Michaels store located in Omaha-Papillion, NE is seeking an enthusiastic and energetic Event Coordinator who thrives in a customer-focused retail environment. This role is designed for someone skilled at planning and facilitating engaging craft events, including children's birthday parties, within the store. The Event Coordinator is responsible for coordinating multiple events simultaneously to provide a fun, stress-free, and memorable experience for guests of all ages. Responsibilities include designing, instructing, and managing craft projects, face painting, party add-ons, and other activities that foster creativity and celebrate milestones.

In addition to event coordination, this role blends customer service duties that support guests through their shopping journey by helping locate products, explaining benefits of loyalty programs, and ensuring a smooth and friendly checkout experience. The Event Coordinator also supports essential store operational tasks such as unloading trucks, stocking merchandise, maintaining planograms, and upholding safety and cleanliness standards. Strong communication skills, organizational abilities, and a passion for working with children and all types of customers are essential. The position requires the ability to multitask, adapt plans based on client feedback, and uphold company policies and safety programs.

Michaels values candidates with retail or customer service experience and a natural excitement for engaging with diverse customers. Physical stamina is important in this role as it involves standing for long periods, moving throughout the store, lifting, reaching, and occasional outdoor work. The company fosters a positive, respectful culture where teamwork and customer satisfaction are key priorities. This position provides an exciting opportunity to grow within a dynamic retail environment while fueling creativity and celebration in the local community. Join Michaels and become part of a respected brand dedicated to delivering joy through creativity and top-tier customer experiences.

Job Requirements

Education level not specified
Experience working with children and children’s events
Ability to communicate effectively in written and verbal forms
Ability to stand for long periods and move throughout the store
Ability to lift heavy boxes and access high shelves using ladders or equipment
Ability to handle job stress and interact positively with others
Must be able to perform physical activities like bending, reaching, and stretching
Willingness to work nights, weekends, and early mornings
Compliance with federal, state, and local legal job requirements

Job Qualifications

Energetic and enthusiastic personality
Ability to handle job stress and effectively interact with customers and co-workers
Excellent people skills
Experience working with children and children’s events
Strong written, verbal, and nonverbal communication skills
Good listening skills
Strong organizational, interpersonal, and creative problem-solving skills
Retail and/or customer service experience

Job Duties

Plan and coordinate multiple events simultaneously including children’s birthday parties and craft classes
Engage with clients of all ages to create a fun and creative environment
Demonstrate and instruct party participants in craft projects and activities such as face painting
Facilitate and implement party add-ons like goody bags and balloons
Communicate effectively with clients and store team members regarding events
Complete administrative tasks including emails, phone calls, and paperwork
Adjust event plans based on client feedback and ensure client satisfaction
Set up, break down, and clean before and after events
Help customers shop, locate products and provide solutions
Provide fast and friendly checkout experience
Promote and enroll customers in rewards and credit card programs
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes
Participate in truck unloading, stocking, and implementing planograms
Conduct merchandise recovery and store maintenance
Perform Store in Stock Optimization (SISO) and AD set duties
Support shrink and safety programs
Adhere to Standard Operating Procedures and company policies
Exhibit positive and respectful interaction with customers and team members
Cross train in custom framing selling and production
Participate in daily store cleanliness activities