
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels Companies Inc. is North America's leading destination for creativity and celebration. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels is recognized as the best place for all things creative, offering customers a vast assortment of arts and crafts supplies, custom framing, and engaging activities for all ages. Michaels is committed to fostering a welcoming environment where customers can explore their creativity and fuel their passion for artistic expression. Michaels prioritizes the wellbeing of its team members by providing comprehensive benefits, including health insurance options (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. As an equal opportunity employer, Michaels is dedicated to inclusion and ensures reasonable accommodations for individuals with disabilities throughout the employment process and beyond.
The role of Event Coordinator at a Michaels store in Topeka, KS, involves planning, coordinating, and facilitating a variety of events, including children's birthday parties and craft classes, to provide guests with a fun, engaging, and stress-free experience. This position focuses heavily on delivering exceptional customer service by helping customers find products, assisting with checkouts, guiding participants through creative crafts, and ensuring that all events run smoothly from start to finish. The Event Coordinator is responsible for organizing and managing multiple events simultaneously while maintaining communication with clients and store team members to meet and adjust to client needs effectively. Key duties include leading craft project demonstrations, performing face painting, managing party add-ons such as goody bags and balloons, handling administrative tasks, and maintaining store cleanliness and safety standards before and after events.
This position requires excellent interpersonal and organizational skills, creative problem-solving abilities, and a passion for working with people of all ages, particularly children. The Event Coordinator must be energetic, enthusiastic, and capable of handling job stress professionally while promoting Michaels' values and positive image. Additionally, the role includes participation in operational store tasks such as truck unloading, stocking, merchandise recovery, and adherence to company policies including safety and shrink programs. Flexibility in work hours, including evenings, weekends, and early mornings, is necessary, as well as the ability to perform physical tasks such as standing for long periods, bending, lifting, and climbing ladders. The Event Coordinator plays a pivotal role in enhancing the overall shopping and event experience by combining creativity with operational excellence to ensure customer satisfaction and loyalty.
The role of Event Coordinator at a Michaels store in Topeka, KS, involves planning, coordinating, and facilitating a variety of events, including children's birthday parties and craft classes, to provide guests with a fun, engaging, and stress-free experience. This position focuses heavily on delivering exceptional customer service by helping customers find products, assisting with checkouts, guiding participants through creative crafts, and ensuring that all events run smoothly from start to finish. The Event Coordinator is responsible for organizing and managing multiple events simultaneously while maintaining communication with clients and store team members to meet and adjust to client needs effectively. Key duties include leading craft project demonstrations, performing face painting, managing party add-ons such as goody bags and balloons, handling administrative tasks, and maintaining store cleanliness and safety standards before and after events.
This position requires excellent interpersonal and organizational skills, creative problem-solving abilities, and a passion for working with people of all ages, particularly children. The Event Coordinator must be energetic, enthusiastic, and capable of handling job stress professionally while promoting Michaels' values and positive image. Additionally, the role includes participation in operational store tasks such as truck unloading, stocking, merchandise recovery, and adherence to company policies including safety and shrink programs. Flexibility in work hours, including evenings, weekends, and early mornings, is necessary, as well as the ability to perform physical tasks such as standing for long periods, bending, lifting, and climbing ladders. The Event Coordinator plays a pivotal role in enhancing the overall shopping and event experience by combining creativity with operational excellence to ensure customer satisfaction and loyalty.
Job Requirements
- High school diploma or equivalent
- experience in event coordination or customer service
- ability to stand for long periods
- capability to move throughout the store and perform physical tasks such as bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using a ladder
- ability to work nights, weekends, and early mornings
- compliance with federal, state, and local job legal requirements
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, and nonverbal communication and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- ability to handle job stress and interact effectively with others
- commitment to promoting a positive image and organizational values
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload and stocking
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with others
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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