Retail Part Time Team Lead-Key Carrier

Office Depot is a renowned retail company specializing in providing total workplace solutions to a diverse range of customers. As part of the ODP Group, Office Depot operates through its platforms including Office Depot and OfficeMax retail stores, alongside a comprehensive business-to-business distribution network. The company offers a broad spectrum of products and services, including technology, furniture, print solutions, and other essential office supplies. The ODP Group is recognized for its integrated distribution platform, robust online presence, and a team of dedicated sales professionals, ensuring it meets the dynamic needs of both business and individual customers through an omnichannel approach.

The Retail Team Lead role at Office Depot is a vital part-time position that focuses on delivering exceptional customer service while supporting the sales of the company’s total product offerings. This role centers on building strong customer relationships and becoming a trusted advisor by leveraging professional training. The Retail Team Lead drives sales in various categories such as products, technology, furniture, print services, and more. They play a key role in fostering a customer-centric environment and engaging with the local community, all in alignment with Office Depot's core 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

This position demands a passion for the Office Depot brand and its diverse portfolio. The Retail Team Lead uses proven sales principles to proactively engage customers, assess their needs accurately, and ensure satisfaction throughout every interaction. Enthusiasm and technical expertise are essential, as the role involves managing the store’s visual and merchandising standards, handling freight and logistics activities, and enhancing client satisfaction. The Retail Team Lead also acts as a part-time 'Key Carrier,' meaning they are responsible for critical store opening and closing duties, ensuring safety and security in the absence of the management team. Additionally, they may perform Leader on Duty functions, overseeing store operations and maintaining high standards in loss prevention and compliance.

The role requires not only sales acumen but also operational efficiency, including accurate processing of merchandise, contributing to loss prevention, and identifying opportunities to reduce waste and improve store processes. The Retail Team Lead supports and coaches associates to elevate customer service levels and actively participates in community outreach initiatives to promote customer retention. Proficiency in print services is particularly valuable, as the role involves overseeing the print function and operating related equipment to deliver timely and high-quality print orders.

Office Depot offers competitive salaries for this part-time role, along with an attractive benefits package that includes a 401(k) plan, an incentive program, and various opportunities for career growth within the organization. The company is committed to creating a safe and healthy work environment and promotes equal employment opportunities across all practices, striving to foster a diverse and inclusive workplace environment. Prospective candidates are encouraged to apply promptly, as the position will remain open for a minimum of three days and will close once filled.