
Job Overview
Compensation
Hourly
Range $13.25 - $13.75
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance
Job Description
TJX Companies is a Fortune 100 global leader in off-price retailing, known for offering high-quality, fashionable, and brand-name products at value prices to customers worldwide. The company operates several well-known retail brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a presence spanning four global home offices, distribution centers, and numerous retail stores, TJX fosters a diverse, inclusive, and collaborative work environment that prioritizes employee growth and development. TJX Companies are recognized for their commitment to community values, customer satisfaction, and ethical practices, making them a respected employer in the retail industry. Employees at TJX enjoy a dynamic workplace where continuous learning and professional advancement are encouraged across various roles.
This job opportunity is with HomeGoods, a part of the TJX family dedicated to providing exceptional home furnishing products and décor to customers. The role offered is a key customer-facing position that revolves around delivering a highly satisfying shopping experience to every visitor. As a team member, you will engage actively with customers, embodying the company’s principles of customer service and maintaining an attractive, organized store environment. The position involves multiple responsibilities, from merchandise preparation and sales transactions to supporting loss prevention initiatives and contributing thoroughly to the store’s overall appearance and safety standards. This role requires flexibility, as employees may be cross-trained to support different areas within the store to meet operational needs effectively.
The position offers a starting pay range of $13.25 to $13.75 per hour, with the actual starting pay based on factors such as relevant skills, qualifications, and experience. Working at HomeGoods under TJX Companies means joining a vibrant team that values honesty, integrity, and respect, while providing numerous growth opportunities within a supportive workplace culture. The role also emphasizes adherence to operational policies, labor laws, and safety standards to ensure a coherent and secure working environment. Employees benefit from comprehensive training and opportunities to participate in store recovery and shrink reduction programs, enhancing both personal and organizational performance. Joining HomeGoods offers an opportunity to contribute meaningfully to a leading retailer's success while developing retail expertise and customer service skills that can advance your career.
This job opportunity is with HomeGoods, a part of the TJX family dedicated to providing exceptional home furnishing products and décor to customers. The role offered is a key customer-facing position that revolves around delivering a highly satisfying shopping experience to every visitor. As a team member, you will engage actively with customers, embodying the company’s principles of customer service and maintaining an attractive, organized store environment. The position involves multiple responsibilities, from merchandise preparation and sales transactions to supporting loss prevention initiatives and contributing thoroughly to the store’s overall appearance and safety standards. This role requires flexibility, as employees may be cross-trained to support different areas within the store to meet operational needs effectively.
The position offers a starting pay range of $13.25 to $13.75 per hour, with the actual starting pay based on factors such as relevant skills, qualifications, and experience. Working at HomeGoods under TJX Companies means joining a vibrant team that values honesty, integrity, and respect, while providing numerous growth opportunities within a supportive workplace culture. The role also emphasizes adherence to operational policies, labor laws, and safety standards to ensure a coherent and secure working environment. Employees benefit from comprehensive training and opportunities to participate in store recovery and shrink reduction programs, enhancing both personal and organizational performance. Joining HomeGoods offers an opportunity to contribute meaningfully to a leading retailer's success while developing retail expertise and customer service skills that can advance your career.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to stand for extended periods
- Must be able to lift heavy items with or without accommodation
- Ability to interact positively with customers and team members
- Basic math skills for cash handling
- Willingness to learn and adapt
- Adherence to company policies and safety standards
Job Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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