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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
complimentary hotel stays
wellness programs
Job Description
Hyatt is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences, cultural relevance, and innovative design. As a leader in the hospitality industry, Hyatt aims to be the most responsive, innovative, and best-performing company, with a strong emphasis on inclusivity, employee care, and cultural integrity. The company has been recognized on Fortune's 100 Best Companies to Work For list for a decade, reflecting its dedication to a supportive work environment that prioritizes empathy, respect, and belonging.
Within Hyatt, The Lifestyle Group represents a unique movement in hospitality, blending design, culture, and guest engagement to create t... Show More
Within Hyatt, The Lifestyle Group represents a unique movement in hospitality, blending design, culture, and guest engagement to create t... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years of experience in production or retail management
- Proficiency in Microsoft Office suite
- Strong negotiation and interpersonal skills
- Excellent verbal and written communication skills
- Ability to analyze data and make informed decisions
- Capability to manage multiple priorities in a dynamic work environment
- Demonstrated leadership and team collaboration skills
- Commitment to integrity and ethical conduct
- Ability to adapt to change and learn quickly
Job Qualifications
- 3+ years of production management experience
- Proven track record of production management best practices
- Computer proficient, proficient in Excel, Word, PowerPoint, and Outlook
- Must possess excellent negotiation skills
- Excellent presentation skills
- Analytical mind and familiarity with data analysis principles
- Outstanding communication skills in English, both written and verbal
- Sound decision making
- Act with integrity and confidence
- Ability to manage change effectively
- Highly motivated and pro-active
- Ability to deliver high and consistent service standards
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
Job Duties
- Create and manage the production calendar in collaboration with the internal design team, RVP of Brand, and external partners to ensure timely product development and delivery
- Partner with the Design and Art Departments to develop new merchandise, including brand-led projects, and ensure property requests are considered
- Source and develop new product ideas that align with brand identity
- manage vendor relationships, factory allocation, and rebid processes as needed
- Oversee product costing, including margin analysis, markups, and retail pricing to maintain profitability
- Coordinate order placement, production tracking, sample approvals, and on-time delivery in collaboration with creative leads, shipping partners, and warehouse managers
- Handle all aspects of retail buy processing for properties, from PO creation to final delivery and invoicing
- communicate production timelines to ensure properties can budget accordingly
- Maintain and analyze inventory across locations
- reorder products based on set pars and monthly reviews
- Develop and execute retail plans such as holiday and pride merchandise and social/PR content in alignment with brand goals
- Provide customer service support, including issue resolution and return management
- Monitor all controllable costs, forecast sales based on analytics, and report monthly/quarterly goals to ensure annual retail sales targets are met
- Source vendors, develop new products, refresh current product, and act as a liaison between the hotels and retail vendors, ensuring offerings are cohesive and represent the property brand and vision
- Assist F&B Director with curation and implementation of minibar and bodega selections, pricing, placement and operations where applicable
- Style merchandise and retail displays, including new store design and build outs, fixtures and signage
- Manage E-Commerce and oversee quality control of online stores to ensure quality product photography, develop Bunkhouse appropriate product copy, maximize potential of online retail sites
- Oversee standardized in-store packaging program, sourcing and developing
- Lead monthly retail meetings with General Manager and on property retail representatives
- Develop departmental objectives, budgets, policies, procedures, cost improvement objectives, action plans, and strategies
- Attend local and national trade shows and markets to scout new items
- Ensure property staff have a complete understanding of product qualities and sufficient training before holding them accountable for results
- Ensure open lines of communication with staff, all departments and upper management via email, Basecamp, meetings, etc.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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