Retail Manager

Metz Culinary Management is a leading company in the food service industry, renowned for delivering exceptional onsite dining and support services across various sectors including healthcare, education, senior living, and corporate dining. With a workforce exceeding 7,000 team members, Metz Culinary Management emphasizes a culture of excellence, quality, and hospitality, making it one of the fastest-growing companies in its field. The company prides itself on fostering a family-driven environment that emphasizes restaurant-inspired hospitality, which creates memorable dining experiences for every customer served. Metz Culinary Management's commitment to its values, attributes, and strategic focus ensures continuous personal growth, enrichment, and career success for its employees. The company operates multiple food outlets, including cafes, food courts featuring local and national brand concepts, and grab-and-go outlets, all aimed at providing top-notch food and customer service.

The Retail Manager role at Metz Culinary Management, based at the Erie County Medical Center in Buffalo, NY, offers an exciting opportunity for a dynamic individual passionate about food and service. This position comes with a competitive salary ranging from $67,000 to $71,000, depending on the candidate’s experience and the position's scope. As a Retail Manager, you will oversee the entire operations and employee management within the retail sales environment, ensuring that food quality and customer service remain at a superior level. A significant focus of this role is to nurture exceptional hospitality and unexpected service, vital in maintaining customer satisfaction and upholding the company’s reputable service standards.

This position requires strong leadership skills, the ability to manage front and back of house responsibilities effectively, and a customer-centric approach. Experience in contract dining food service settings such as hospitals, schools, colleges, senior living, or corporate dining is highly desired. The Retail Manager will also be responsible for cash handling procedures, maintaining financial and payroll records, and may be called upon to assume General Manager responsibilities and authorities in their absence. This role is ideal for an aspiring Food Service Director looking to grow within a fast-paced and spirited environment.

Joining Metz Culinary Management means becoming part of a company that values its people and provides a supportive atmosphere, extensive opportunities for career advancement, and benefits that make it an employer of choice. If you have a passion for onsite dining, hospitality, and delivering excellence in food service, this Retail Manager position offers a fulfilling and rewarding career path.