Retail Manager 3

Sodexo Campus Segment is a renowned leader in the food service and facilities management industry, dedicated to enhancing the quality of life for individuals through innovative and reliable solutions. Operating worldwide, Sodexo partners with academic institutions, corporations, healthcare providers, and more to deliver exceptional dining and service experiences. With a strong commitment to sustainability, diversity, and inclusion, Sodexo fosters an environment where employees are valued and respected, which in turn drives superior customer satisfaction and operational excellence.

One of its flagship operations is at The College of New Jersey (TCNJ), a highly respected and selective public university located in Ewing, NJ. TCNJ is nationally recognized for its academic rigor, value, and high graduation rates. Within this vibrant academic community, the Traditions restaurant operates as a full-service eatery located in the bustling retail student center. Open seven days a week, Traditions serves lunch and dinner on weekdays and offers brunch on weekends, catering primarily to students, faculty, and staff. This high-profile location demands a Retail Manager 3 who can effectively lead and inspire the team to deliver a premier dining experience.

The Retail Manager 3 role at Traditions is a year-round leadership position that requires a hands-on approach to managing daily restaurant operations while fostering a safe and inclusive environment. The ideal candidate will bring extensive restaurant management experience, preferably in a high-volume or campus dining setting, with a proven track record of union management and collaborative leadership. They will be responsible for driving culinary innovation and menu development that resonates with the student population, ensuring that food offerings are both trend-forward and appealing.

As a leader, the Retail Manager 3 will champion a Zero Harm mindset, prioritizing the safety of employees, customers, and food quality. Operational responsibilities include overseeing cash-handling protocols in line with Sodexo’s stringent financial controls, maintaining strong client relationships to ensure satisfaction with food and service delivery, and supporting staff development by mentoring a diverse team of hourly employees, supervisors, and managers. Additionally, the role requires ensuring the availability of the necessary equipment, supplies, and resources for smooth restaurant operations and upholding Sodexo’s service standards across all branded and non-branded retail concepts.

Sodexo values ethical leadership, innovation, and a customer-centric approach. This position offers an excellent opportunity for an ambitious restaurateur to influence a top-tier campus dining environment, develop professionally within a supportive corporate culture, and contribute meaningfully to the student experience at TCNJ. Compensation is competitive and reflective of the candidate's education, skills, and experience, accompanied by a comprehensive benefits package. Sodexo’s dedication to employee well-being, career growth, and community engagement makes it a preferred employer for professionals passionate about hospitality and food service excellence.