Retail Manager 3

Sodexo is a globally recognized leader in food services and facilities management, committed to creating a better everyday experience for its clients, customers, and employees. With operations in multiple sectors including education, healthcare, corporate, and government, Sodexo prides itself on delivering exceptional service and innovative solutions tailored to the unique needs of each setting. The company emphasizes diversity, inclusion, and equal opportunity, fostering an environment where employees feel respected, valued, and empowered to contribute their best. Sodexo's comprehensive approach integrates food service, catering, environmental and facilities management to improve the quality of life for those it serves and to advance social and economic progress within communities worldwide. Joining Sodexo means becoming part of a team that values your individuality, supports your professional growth, and encourages a collaborative and positive workplace culture.

The Retail Manager 3 position at Saint Louis University (SLU) in Saint Louis, MO, represents a strategic leadership role within Sodexo’s campus food service operations. This manager is responsible for overseeing all aspects of the St. Louis Bread Company on the SLU campus, delivering high standards of food service and customer satisfaction. Candidates with prior experience in managing STL Bread/Panera operations are preferred, highlighting the importance of familiarity with the brand and its operational nuances. Flexibility in scheduling is essential for success in this role, as the manager will need to oversee multiple shifts to ensure smooth daily operations.

In this role, the Retail Manager 3 leads frontline teams by providing mentorship and training in accurate cash handling, operational standards, and open and close processes. A significant emphasis is placed on safety and compliance through the management and training of HACCP Safety Programs and adherence to Sodexo’s operational protocols. The manager conducts routine brand standard audits to ensure alignment with both national and in-house retail brand guidelines, maintaining the integrity and consistency of the retail branded concepts. Operational responsibilities include managing all facets of opening, closing, and daily retail food service workflow to ensure efficient, customer-focused service delivery.

The Retail Manager is also tasked with managing vendor relationships and ensuring compliance with contract terms and brand standards. They oversee merchandising, marketing, and ordering processes to maintain availability, quality, and presentation of products, including keeping all necessary signage, digital and print, up to date. This holistic approach to retail management ensures a seamless and enjoyable experience for students, faculty, and visitors at Saint Louis University, reflecting Sodexo’s commitment to excellence and innovation in campus food service management.

Sodexo offers a competitive and equitable compensation package influenced by the candidate's education, experience, and skills. Alongside salary, employees benefit from a comprehensive array of perks designed to promote health, wellness, professional development, and work-life balance. This role represents an excellent opportunity for experienced retail managers passionate about brand execution and operational excellence in a dynamic campus environment.