Retail Manager 2-Food

Sodexo is a global leader in integrated facilities management and food services, committed to improving the quality of life for the people and communities it serves. At the forefront of its mission, Sodexo partners with a diverse range of clients including healthcare facilities, educational institutions, corporations, and government organizations to deliver exceptional services that enhance everyday experiences. Known for its innovative solutions and dedication to sustainability, Sodexo emphasizes creating supportive environments where employees feel valued and empowered to contribute their best work.

Currently, Sodexo is seeking a Retail Manager 2-Food to join the team at Yale New Haven Hospital - York Street Campus, located in New Haven, Connecticut. Yale New Haven Hospital, one of the largest academic medical centers in the nation, is a prestigious and nationally recognized non-profit healthcare institution with 1,500 beds. It serves a richly diverse patient population and is committed to advancing medical care through research, education, and clinical excellence.

The Retail Manager 2-Food role is a pivotal leadership position responsible for overseeing the retail food service operations within the East Pavilion Café, one of six dining establishments on campus. This café caters to a wide demographic that includes patients, visitors, and hospital staff, operating seven days a week. The venue offers an array of distinct food concepts such as a salad bar, Tex-Mex station, global cuisine, pizza, deli specialties, and comfort food items. The ideal candidate will be a dynamic and hands-on retail food service leader who thrives in fast-paced environments and possesses a passion for delivering exemplary customer service while driving team development and operational excellence.

In this role, the Retail Manager 2-Food will be entrusted with daily operational oversight ensuring the café meets the highest standards of food quality, presentation, merchandising, and service. Leading a team of approximately 20 frontline employees, the manager will cultivate a culture of accountability, teamwork, and service excellence while ensuring compliance with Sodexo’s standards, HACCP guidelines, food safety regulations, and sanitation protocols. The manager will also handle scheduling, labor management, inventory control, cash handling, and financial oversight duties, guaranteeing smooth and efficient café operations.

This position offers competitive and equitable compensation that correlates with the candidate’s education, skills, experience, and training. Sodexo provides an attractive benefits package designed to support employee wellness and career growth. These benefits reflect Sodexo’s commitment to employee satisfaction and include medical, dental, vision care, wellness programs, retirement plans such as a 401(k) with company matching, paid time off, company holidays, tuition reimbursement, and various career advancement opportunities.

Sodexo is dedicated to fostering an inclusive and diverse workplace culture where all employees are respected and have their ideas and opinions valued. The company ensures equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, or any other protected characteristic. Candidates who thrive in a healthcare environment characterized by high volume and fast-paced operations will find this role especially rewarding.

Joining Sodexo as the Retail Manager 2-Food at Yale New Haven Hospital means becoming part of an organization that not only values operational excellence but also prioritizes the well-being of its team and the community it serves. This role provides the unique opportunity to impact a world-class healthcare setting through leadership and hands-on management of a vital retail food service operation.