Retail Manager 2

Sodexo is a global leader in quality of life services, dedicated to improving the well-being of people and communities across the world. As a trusted partner to many educational institutions, Sodexo provides a wide range of services including food, nutrition, environmental, and facilities management solutions. The company is committed to fostering sustainable growth and creating meaningful experiences that enhance the overall everyday life of students, staff, and faculty within the academic community. Sodexo's presence at college campuses enables it to contribute positively to student health, engagement, and success by offering comprehensive dining options and creating healthy, sustainable, and welcoming environments.

At the University of Cincinnati campus in Cincinnati, OH, Sodexo is seeking an enthusiastic and experienced Retail Manager to join their team. This role is perfect for someone who has a passion for people, customer service excellence, and a solid background in branded retail food concepts. The Retail Manager will play a vital role in overseeing retail food operations, ensuring that customer needs and expectations are met and exceeded. Sodexo offers fair and equitable compensation that is commensurate with the candidate's education and relevant experience, recognizing the valuable contributions of individuals who join their team.

In this position, the Retail Manager’s responsibilities are multifaceted, focusing on aligning Sodexo’s goals with those of the university and its customers. The manager will cultivate strong relationships with clients, creating a client-centered culture that promotes partnership and collaboration. The role involves managing unit catering initiatives to drive sales growth while tracking outcomes to ensure success. By maintaining and improving service levels, the Retail Manager enhances customer satisfaction and ensures all food safety standards, notably HACCP, are strictly followed. Responsiveness and resourcefulness are key attributes for this role, as the manager will need to quickly address client and customer requests to foster a positive and seamless experience.

Sodexo is committed to supporting the professional development of its employees. The Retail Manager will have opportunities for career growth and tuition reimbursement, all while enjoying a robust benefits package. These benefits include medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, and company holidays. Sodexo’s inclusive work environment values diversity and promotes equal employment opportunities for all employees, ensuring everyone is treated fairly, with respect, and given opportunities to thrive. Working at Sodexo means being part of a collaborative team where ideas and opinions are valued, creating an empowered and motivating workplace culture.

By joining Sodexo at the University of Cincinnati, you will be part of an organization that strives to make a better everyday life for those it serves, bringing high-quality retail food experiences to campus and enhancing the college environment. This role is ideal for a leader who is passionate about customer service, eager to develop partnerships, and driven to create memorable experiences for clients and customers alike.