Retail Manager 2

Sodexo is a global leader in providing integrated facilities management and food services, dedicated to enhancing the quality of life for individuals and communities worldwide. With a strong presence across various sectors including corporate, education, healthcare, and government, Sodexo delivers innovative solutions tailored to meet the unique needs of its clients. The company is committed to sustainability, diversity, and inclusion, fostering a workplace where every employee is valued and respected. Sodexo's comprehensive approach combines food service, environmental stewardship, and facility management to create healthier, safer, and more productive environments.

Sodexo is currently seeking a Retail Manager for the University of Hawaii at Manoa located in Honolulu, HI. This role involves overseeing the operations of the branded concept, Taco Bell, on the university campus. The Retail Manager will be responsible for managing daily activities to ensure exemplary service delivery and operational efficiency. This includes identifying customer needs, aligning Sodexo and customer goals, and fostering strong partnerships with clients. The ideal candidate will have a passion for customer service combined with extensive knowledge of retail food concepts, particularly within a campus environment.

The Retail Manager will promote a customer-centered culture that strives to exceed expectations, drive sales growth through coordinated unit catering initiatives, and maintain service levels that increase customer satisfaction. Additionally, this role requires adherence to all HAACP standards to ensure food safety and quality. Quick responsiveness to client and customer requests is essential to demonstrating resourcefulness and commitment to service excellence.

Compensation for this position is fair and equitable, reflecting the candidate's education, experience, skills, and training. Sodexo offers a comprehensive benefits package that includes medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. New employees receive detailed information about benefits upon hire. Joining Sodexo at a college campus site provides a unique opportunity to positively influence the well-being of college students and contribute to a healthy learning environment.

Overall, this Retail Manager role at Sodexo offers a dynamic work environment where leadership, customer service expertise, and operational management skills are valued and developed. Candidates with a history of strong leadership, excellent communication skills, and experience promoting national brands in educational settings are encouraged to apply. Sodexo upholds equal employment opportunity principles and is dedicated to creating inclusive workplaces where diversity thrives. This position is ideal for individuals driven to cultivate positive client relationships and enhance customer experiences on a vibrant university campus.