Retail Manager

Boulder City, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $1.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Employee Discounts

Professional Development

Vision Insurance

Dental Insurance

Job Description

Cabot is a distinguished global developer and operator of world-class golf destinations, renowned for its expansive portfolio that includes six Cabot-owned properties and four Cabot-managed properties. The company's golf resorts and communities are situated in some of the most scenic locations worldwide, including Cabot Cape Breton in Nova Scotia, Canada; Cabot Saint Lucia in the Caribbean; Cabot Revelstoke in British Columbia, Canada; Cabot Citrus Farms in the United States; Cabot Highlands in Scotland; and Cabot Bordeaux in France. Additionally, Cabot manages premier golf courses such as Cascata Golf Club and Serket Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. With a deep-rooted passion for golf and hospitality, Cabot has established itself as a leader in luxury golf experiences, combining exceptional service with inspiring destination offerings that attract discerning guests and homeowners. The company embraces innovation and a personalized approach to hospitality, ensuring that every visit is memorable and every detail is carefully curated. Cabot's commitment to excellence is also reflected in its dedication to sustainability and community engagement, striving to positively impact the environments and regions in which it operates.

The Retail Manager role at Cabot-Managed Properties plays a pivotal part in the company’s golf retail operations team. Reporting to the General Manager and collaborating closely with the Head Golf Professional and Assistant Professionals, the Retail Manager oversees all aspects of golf shop retail management. This includes merchandising strategy, inventory control, sales analysis, and customer service excellence. This position is an individual contributor role without direct supervisory responsibilities but requires a high level of collaboration and coordination with various teams including guest services and tournament coordination. The Retail Manager is responsible for optimizing sales performance by developing merchandise buying plans, managing vendor relationships, and ensuring the golf shop remains attractive, clean, and well-organized at all times. A key part of the role also involves assisting in daily golf shop operations such as guest interaction, check-ins, and handling calls. The position offers a competitive salary starting from $65,000 annually and is based on-site, aligning with Cabot’s commitment to delivering exceptional in-person guest experiences. With a focus on luxury retail within a unique golf setting, this role is ideal for professionals passionate about golf, retail management, and customer service excellence.

Job Requirements

Bachelor's degree preferred or equivalent combination of education and experience
Extensive experience in the golf industry and a strong understanding of the game of golf
Must possess a high ability to interact with people
Must possess excellent customer service skills
Outgoing personality, personable and well groomed
Must possess the ability to manage multiple priorities promptly and efficiently
5+ years of retail management experience, preferably within the golf and/or luxury hospitality industry
Strong organizational and analytical skills, with experience managing budgets and vendor relationships

Job Qualifications

Bachelor's degree preferred or equivalent combination of education and experience
Extensive experience in the golf industry and a strong understanding of the game of golf
Must possess a high ability to interact with people
Must possess excellent customer service skills
Outgoing personality, personable and well groomed
Must possess the ability to manage multiple priorities promptly and efficiently
5+ years of retail management experience, preferably within the golf and/or luxury hospitality industry
Strong organizational and analytical skills, with experience managing budgets and vendor relationships

Job Duties

Provide extraordinary service in all interactions with guests
Develop and manage merchandise buying plans and vendor relationships
Monitor and analyze retail sales performance to identify opportunities to increase revenue and profitability
Ensure the golf shop is maintained in an attractive, neat, and clean manner at all times
Drive merchandise sales and achieve retail sales and revenue targets
Direct the organization of merchandise and visual displays
Oversee the receiving, pricing, and merchandising of new inventory
Manage regular inventory counts and reconcile discrepancies
Maintain inventory controls and analyze sales records to inform purchasing decisions
Manage the ordering of merchandise and shop supplies, including stock replenishment, special orders, and special events
Maintain thorough knowledge of daily golf shop operations
Assist in golf shop counter operations, including greeting, checking in, and handling calls
Coordinate with the guest service team to ensure timely communication of guest requests
Partner with the Tournament Coordinator on the planning and execution of special events and tournaments