Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
wellness programs
Local discounts
employee hotel rates

Job Description

Pyramid Global Hospitality is a leading hospitality management company known for its commitment to a People First culture that prioritizes employee well-being, diversity, and professional growth. With a portfolio that spans over 230 properties worldwide, Pyramid Global Hospitality excels in delivering exceptional guest experiences through a dedicated and skilled workforce. Emphasizing a supportive and inclusive work environment, the company nurtures employee development, providing comprehensive benefits and continuous training opportunities. Their focus on meaningful employee relationships and a collaborative workplace culture positions them as a sought-after employer within the hospitality industry.\n\nOne of the prominent properties under Pyramid Global Hospitality’s management is OKANA Resort and Indoor WaterPark, located in the vibrant Horizons District along the scenic Oklahoma River near downtown Oklahoma City. This resort offers a dynamic and enriching work environment with its expansive indoor waterpark, more than 400 well-appointed guest rooms and suites—including premium riverfront accommodations—diverse dining options, and extensive meeting and event spaces totaling 30,000 square feet. OKANA Resort represents an exceptional opportunity for hospitality professionals seeking to advance their careers in a world-class destination with a unique atmosphere that encourages both personal and professional growth.\n\nJoining the OKANA Resort team means being part of a forward-thinking organization that values diversity and inclusion, providing equal opportunities to all employees. The resort fosters a culture that embraces distinct talents and skills, offering every team member the chance to contribute to the property’s success while expanding their own capabilities. With competitive compensation packages tailored to individual qualifications, experience, and certifications, Pyramid Global Hospitality ensures that each employee’s contributions are recognized and rewarded appropriately. The inclusive culture at OKANA, coupled with its prime location and impressive facilities, makes it an ideal choice for hospitality professionals at any career stage looking to develop in a supportive and innovative environment.\n\nAs a member of the OKANA Resort and Indoor WaterPark team, you will have numerous opportunities to engage in a variety of roles that impact guest satisfaction and operational excellence. The company’s commitment to providing ongoing training and development ensures that employees not only excel in their current positions but are also equipped to step into future leadership roles. Additionally, Pyramid Global Hospitality offers robust benefits including comprehensive health insurance, retirement plans, paid time off, wellness programs, local discounts, and attractive employee rates on hotel stays. These benefits underscore the company’s understanding that employee satisfaction directly contributes to superior guest experiences and overall organizational success.\n\nWorking at OKANA Resort means becoming part of a community where your career aspirations are supported, your professional skills are continually enhanced, and your contributions are valued within a growing and vibrant hospitality destination. Whether you are new to the industry or a seasoned professional, this environment provides the resources and encouragement to foster long-term career development and job satisfaction. By joining Pyramid Global Hospitality and OKANA Resort, you embark on a rewarding career path shaped by excellence, inclusivity, and innovation in the heart of Oklahoma City.

Job Requirements

  • High school diploma or equivalent
  • Relevant hospitality or operational experience preferred
  • Ability to communicate effectively in English
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Strong teamwork skills
  • Commitment to safety and guest satisfaction
  • Ability to stand and move for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or related operations preferred
  • Strong communication and interpersonal skills
  • Ability to work collaboratively within a diverse team
  • Basic knowledge of hospitality industry standards
  • Flexibility to work various shifts including weekends and holidays
  • Commitment to upholding company values and guest service excellence

Job Duties

  • Maintain operational excellence and guest satisfaction at all times
  • Support the daily functions of the resort and indoor waterpark facilities
  • Foster a positive and inclusive team environment
  • Engage with guests to ensure exceptional experiences
  • Contribute to the implementation of training and development programs
  • Assist in coordinating events and meetings within the resort’s extensive spaces
  • Uphold all safety and quality standards

Job Criteria

Experience

Mid Level (3-7 years)


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