Retail Manager 1

Sodexo, a global leader in quality of life services, is seeking a highly motivated and experienced Retail Food Manager to lead retail dining operations at Kaiser Permanente in Walnut Creek, California. SodexoMagic represents a unique partnership between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo. This collaboration allows Sodexo to deliver innovative and creative food service and facilities management solutions across diverse community settings including corporations, healthcare, educational institutions, and aviation lounges. With nearly two decades of experience, Sodexo is committed to providing exceptional service experiences, ensuring both customer satisfaction and operational excellence.

As a Retail Food Manager within the Sodexo team at Kaiser Permanente, you will play a pivotal role in managing day-to-day retail food service operations including cafes, grab-and-go venues, and retail food concepts across the medical campus. This position is ideal for a results-driven food service leader passionate about delivering superior customer service in a fast-paced healthcare environment. You will lead efforts to drive sales growth, improve operational efficiency, and maintain outstanding service standards while adhering to food safety regulations and company policies.

The role demands strong leadership and financial management skills, including budgeting, inventory control, and labor management, to optimize retail performance. You will be responsible for hiring, training, coaching, and engaging frontline employees, fostering a culture of safety, accountability, and customer-centered service. By promoting Sodexo’s service excellence standards, you will ensure that every customer experience is memorable and meets high expectations.

Sodexo offers a comprehensive benefits package that supports employees’ well-being and career development. Compensation is determined based on education, experience, and skills, reflecting the candidate's qualifications. This role presents significant career growth opportunities including tuition reimbursement and access to wellness programs, enabling employees to enhance their professional development while contributing positively to the organization’s mission.

Beyond managing retail operations, this position embodies Sodexo’s core values of respect, diversity, and inclusion. Sodexo cultivates an environment where employees feel valued, heard, and empowered to be their authentic selves. The company is committed to equal employment opportunities and provides support throughout the application process to ensure accessibility for all interested candidates. Joining Sodexo means becoming part of a mission-driven organization dedicated to improving quality of life and advancing social and environmental progress in the communities it serves.