Retail Manager 1

Sodexo is a global leader in food services and facilities management, committed to enhancing quality of life for individuals and communities worldwide. Through a range of integrated services including food catering, retail dining, and facilities management, Sodexo serves diverse sectors such as healthcare, education, corporate, and aviation. The company is renowned for its dedication to service excellence, innovation, and social responsibility, operating in over 60 countries with a significant workforce devoted to creating better everyday experiences for clients and employees alike.

The Retail Food Manager position at Sodexo, based in the Kaiser Permanente medical campus in Walnut Creek, California, represents a unique opportunity for an experienced food service professional to lead retail dining operations within a dynamic healthcare environment. SodexoMagic, a joint venture between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo, leverages creativity and community-focused initiatives to deliver premium food and service solutions, making the partnership particularly impactful in regions served.

In this role, the Retail Food Manager is responsible for overseeing the daily operations of various retail food outlets including cafes, grab-and-go venues, and other food service concepts that cater to the needs of patients, staff, and visitors at the medical campus. The ideal candidate will leverage strong leadership skills to inspire and manage teams, ensuring adherence to food safety and sanitation standards mandated by state and local health authorities as well as compliance with internal policies set by both Kaiser Permanente and Sodexo.

Key responsibilities also include driving sales growth through strategic merchandising and exceptional customer service, maintaining operational efficiency via effective budgeting, inventory control, and labor management. The Manager will be entrusted with hiring, training, and coaching frontline staff, fostering a culture that prioritizes accountability, safety, and customer-centric values. This role demands a results-driven leader who can navigate the fast-paced healthcare setting while maintaining Sodexo’s commitment to quality and innovation.

Compensation for this position is competitive and reflective of the candidate's experience, skills, education, and training, with a comprehensive benefits package available. Sodexo promotes an inclusive work environment where diversity is embraced, and all employees are treated with respect and fairness. The company’s core values emphasize equal employment opportunity and accessibility throughout the hiring and onboarding processes.

Working as a Retail Food Manager at Sodexo provides ample opportunities for professional growth, including career advancement and educational support such as tuition reimbursement. Employees benefit from a supportive atmosphere designed to foster personal and professional development, alongside offerings like medical, dental, and vision care, wellness programs, and retirement plans with company matching contributions. This role not only enables the manager to contribute significantly to the healthcare community by ensuring high-quality dining services but also rewards individuals dedicated to creating outstanding customer experiences and operating excellence.

Joining Sodexo means becoming part of a global enterprise with a strong commitment to innovation, community partnership, and sustainable business practices. The company’s alignment with influential figures in sports and community engagement underscores its leadership in integrating cultural values with operational success. The Retail Food Manager position offers an exciting chance to be at the forefront of retail food service in healthcare, shaping the customer experience and operational standards in a respected and progressive organization.