Retail Lead, Holiday Inn Squire Resort

Delaware North Parks and Resorts is a well-established company known for its extensive operations in the hospitality industry, including sports venues, national parks, casinos, and resorts. With a rich history of over 100 years as a family-owned business, Delaware North offers a global legacy and a diverse range of career opportunities for individuals passionate about hospitality and guest services. The company emphasizes creating memorable experiences for guests while offering employees pathways for professional growth and development across various sectors such as restaurants, hotels, sports, gaming, operations, and retail. Delaware North’s commitment to inclusivity and equal opportunity employment reflects its dedication to fostering a diverse and welcoming work environment for all employees.

The Squire at the Grand Canyon, a Holiday Inn Resort, is one of Delaware North’s premier destinations, located minutes from the breathtaking South Rim of the Grand Canyon. This resort offers guests a variety of modern amenities, multiple dining options, and a hospitable atmosphere designed to enhance their visit to one of the world’s most iconic natural wonders. Joining the team at The Squire at the Grand Canyon means becoming part of a dynamic environment where teamwork, customer service, and hospitality excellence are paramount.

The role of Retail Lead at the Holiday Inn Squire Resort in Tusayan, Arizona, is a seasonal position paying $16.00 per hour. This position offers hands-on learning in a fast-paced retail environment serving guests from all over the world. The Retail Lead will be responsible for supervising the performance of team members within their specific department, ensuring that merchandise is properly stocked and attractively displayed, and maintaining an organized and clean selling space. The Retail Lead also oversees back stock management and coordinates with vendors to sustain proper inventory levels. Additionally, the Lead keeps the team engaged and productive, especially during the absence of the supervisor, playing a critical role in managing daily operations smoothly and efficiently.

The position offers a unique opportunity to experience life near the Grand Canyon, with a host of benefits that enhance the quality of life for team members, including various low-cost housing options, free access to resort amenities like pool and workout facilities, and transportation options such as shuttles to the Grand Canyon National Park and Flagstaff. This role is ideal for individuals who thrive in a leadership capacity within a retail setting and are eager to contribute to a positive guest experience in one of the most stunning natural locations in the United States. Furthermore, Delaware North provides comprehensive benefits including health, dental, and vision insurance, a 401(k) plan with company match, paid vacation and parental leave, tuition reimbursement, and opportunities for career growth and internal mobility across all its operations nationwide. Employees also enjoy discounts on food and retail items, weekly pay, monthly team appreciation events, and referral bonuses, ensuring a supportive and rewarding workplace environment.