Retail Host/Hostess - Parkson

Job Overview

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Compensation

Hourly
Range $14.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Parkson is a prominent name in the retail sector, recognized for its commitment to providing exceptional customer experiences and quality products. Serving as a reputable retail establishment, Parkson offers a diverse array of merchandise and is dedicated to maintaining a high standard in sales operations, customer service, and compliance with industry regulations. With a robust organizational structure headed by seasoned management, Parkson ensures its employees are supported and empowered to deliver superior service.

The Retail Host position at Parkson plays a vital role in supporting the daily retail operations by engaging directly with customers, facilitating smooth sales transactions, and assisting with inventory management and security measures. This role is critical in upholding both company policies and the specific regulatory framework governing the retail sale of cannabis products in Nevada. Reporting directly to the General Manager and aligned within a structured chain that includes assistant managers and field operations managers, the Retail Host is a key player in the seamless execution of retail activities.

In this customer-centric role, the Retail Host is responsible for providing accurate and detailed product information, assisting customers to make informed purchasing decisions. The position requires a thorough understanding of Nevada cannabis laws, especially concerning customer eligibility and identification verification processes to ensure all sales comply with legal standards. Expertise in operating point-of-sale systems with precision is essential, alongside managing cash handling procedures with accuracy and integrity.

Beyond transactional duties, the Retail Host supports inventory intake and quality assurance processes, helping to maintain accurate inventory counts and preventing loss or theft. The responsibility extends to managing curbside pickup orders by securely preparing and delivering products while verifying customer identity and payment. The job demands a professional and courteous approach to customer interactions and requires the ability to manage multiple priorities efficiently in a fast-paced retail environment.

Physical requirements of the role include the ability to perform various movements such as walking, standing, bending, and lifting objects up to 40 pounds, highlighting the role's active nature. The schedule may vary, including evenings, weekends, and holidays, based on operational needs. Working in an environment with cannabis products involves exposure to specific odors and airborne particles, and the Retail Host must consistently apply all security, safety, and compliance protocols to uphold the company's standards.

Success in this role is measured through professional customer interactions, meticulous transaction processing, and strict adherence to Nevada's regulatory framework. Effective communication, reliability in attendance, and the capacity to work collaboratively with colleagues and management are also key competencies. Parkson emphasizes flexibility, professionalism, and technological proficiency in its staff, ensuring that the Retail Host can adapt to a dynamic retail atmosphere.

Employment at Parkson is contingent upon compliance with all relevant Nevada cannabis regulations, including maintaining necessary licenses and passing background checks and drug screenings. The company prides itself on fostering an inclusive workplace, offering equal opportunity employment without discrimination. Overall, the Retail Host position at Parkson offers an engaging and responsible role for individuals passionate about retail, customer service, and regulatory compliance within the innovative cannabis industry.

Job Requirements

  • Must be at least 21 years of age
  • Must successfully complete required criminal background checks
  • Must successfully complete pre-employment drug and alcohol screening in accordance with company policy
  • Must be able to obtain and maintain a valid Nevada Marijuana Agent Registration Card and any required local or jurisdictional work cards
  • Must be eligible for employment under Nevada cannabis regulations
  • Must be able to successfully complete and pass required virtual METRC training, as applicable to the role
  • Previous customer service experience preferred
  • Equivalent combinations of education and experience may be considered, including internal experience

Job Qualifications

  • Must be at least 21 years of age
  • Must successfully complete required criminal background checks
  • Must successfully complete pre-employment drug and alcohol screening in accordance with company policy
  • Must be able to obtain and maintain a valid Nevada Marijuana Agent Registration Card and any required local or jurisdictional work cards
  • Must be eligible for employment under Nevada cannabis regulations
  • Must be able to successfully complete and pass required virtual METRC training, as applicable to the role
  • Previous customer service experience preferred
  • Equivalent combinations of education and experience may be considered, including internal experience

Job Duties

  • Assist retail customers by providing accurate product information to support informed purchasing decisions
  • Verify customer eligibility and identification in accordance with Nevada cannabis laws prior to completing sales transactions
  • Maintain working knowledge of cannabis products and applicable compliance requirements
  • Accurately operate and maintain the point-of-sale (POS) system
  • Ensure accuracy of transaction and inventory data entered into required systems
  • Follow proper cash handling procedures, including the correct application of discounts and coupons
  • Answer incoming phone calls and greet customers in a professional and courteous manner

Job Criteria

Experience

No experience required


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