Retail Host/Hostess - North Las Vegas - Deer Springs

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $14.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

The company is a retail establishment specializing in licensed cannabis products, committed to operating within the legal framework of local, state, and federal regulations. It operates with a mission to provide high-quality cannabis products while ensuring customer satisfaction, safety, and compliance with all industry standards. The company is dedicated to creating a welcoming and professional environment for its customers and employees alike, emphasizing education, customer service, and adherence to policies and procedures. The retail store operates with the support of a management team and trained retail staff, all working together to maintain operational efficiency and excellent service standards. This retailer requires employees to possess valid Marijuana Establishment Agent Cards and jurisdictional work cards where applicable, highlighting their commitment to legal compliance and responsible business practices.

The Retail Host plays a crucial role in the day-to-day operations of the retail facility. Reporting directly to the General Manager and working within the retail department, the Retail Host is tasked with supporting sales activities and managing inventory control to ensure operational flow. This non-exempt position involves direct interaction with customers, providing product knowledge and assisting customers in making informed purchasing decisions. The Retail Host is also responsible for the accurate entry of data into point-of-sale systems, handling cash and discounts appropriately, and assisting with the intake and management of cannabis products within inventory protocols. Additionally, this role includes responsibilities for curbside pickup services, verifying customer identities, and ensuring transaction accuracy. The Retail Host ensures all retail operations comply with security, safety, and confidentiality standards including HIPAA regulations, while helping maintain the cleanliness and organization of the store environment. Working in this role demands flexibility, the ability to work independently, and a commitment to upholding the company’s mission and values in every customer and team interaction. This position is ideal for individuals who are detail-oriented, reliable, and enjoy working in a fast-paced customer-focused retail setting with a strong adherence to compliance and operational procedures.

Job Requirements

marijuana establishment agent card and jurisdictional work cards as required
ability to understand and comply with company policies and procedures
ability to complete directives timely
clear verbal and written communication skills
basic understanding of compliance software and related technology
adherence to local, state, and federal regulations
capacity to work independently and achieve daily objectives
flexible work schedule including emergency shift coverage
professional representation in communications with community and government officials
compliance with all safety protocols and procedures

Job Qualifications

high school diploma or equivalent
experience in retail sales or customer service preferred
knowledge of cannabis products and industry regulations preferred
ability to operate POS systems proficiently
excellent verbal and written communication skills
ability to work in a fast-paced and rapidly changing environment
attention to detail and accuracy
ability to maintain confidentiality in accordance with HIPAA
strong organizational and multitasking skills
proficiency in windows based software and job-specific technology

Job Duties

help retail customers in accordance with the company’s mission, vision, goals, and objectives
provide extensive retail product knowledge to assist customers in making educated purchasing decisions
complete assigned tasks during scheduled shifts
use and maintain point of sale (POS) system accurately
follow proper cash handling procedures and apply discounts/coupons
answer phones and greet customers pleasantly
maintain accurate inventory counts and product sales records
assist in cannabis product inventory intake following quality assurance and inventory protocols
prepare, package, and deliver curbside pickup orders accurately
verify identity of curbside pickup customers before exchanging currency
ensure correct money exchange prior to providing purchases
complete curbside pickup transactions properly
maintain medical patient confidentiality in compliance with HIPAA regulations
apply all security and safety compliance procedures and protocols
maintain store cleanliness and organization of sales floor and inventory areas
communicate openly with management and coworkers
report employee issues or customer concerns to supervisory staff
support management team with daily activities, maintenance, and issue resolution
ensure customer satisfaction by following established sales and customer service policies
perform other duties as assigned