Retail Host/Hostess - Las Vegas - Cheyenne - PT

The hiring establishment is a well-established retail company operating in the cannabis industry, dedicated to providing customers with quality products and an outstanding retail experience. As a dedicated retail business, they strive to maintain a high standard of compliance, operational efficiency, and exceptional customer service while adhering to all relevant regulations and industry standards. The company operates within a regulated environment, requiring strict adherence to local, state, and federal laws as well as company policies and procedures. Employment in this role is non-exempt under the Fair Labor Standards Act (FLSA) and requires possession of the necessary Marijuana Establishment Agent Card and jurisdictional work cards. There are no supervisory responsibilities for this position, making it ideal for individuals who excel in a supportive and operational role without managerial duties.

The Retail Host position plays a critical role in supporting the daily operations of the retail location by providing outstanding customer service and assisting with inventory management and data entry. This role involves helping customers make informed purchasing decisions by leveraging extensive product knowledge while ensuring compliance with company policies and procedures. The Retail Host is responsible for ensuring accurate and timely fulfillment of customer purchases, including managing curbside pickup orders and maintaining confidentiality in accordance with HIPAA regulations.

This role requires working closely with the Dispensary Management Team to assist with various activities that enhance operational efficiency. Duties include proper use and maintenance of the Point of Sale (POS) system, proper cash handling, and following discount or coupon procedures. The Retail Host is also responsible for maintaining accurate inventory counts, assisting with product intake following quality assurance protocols, and ensuring the cleanliness and organization of the sales floor and inventory areas. The position demands effective communication skills to maintain open communication with management and coworkers and to promptly report employee issues or customer concerns.

The ideal candidate must be adaptable and willing to work in a fast-paced, rapidly changing environment. Flexibility in scheduling is required, including the ability to cover vacant shifts or handle emergency situations. The ability to understand and comply with complex legal regulations and company guidelines is essential for maintaining compliance and safety standards in a highly regulated industry. Additionally, strong computer skills, particularly with Windows-based software and point of sale applications, are required.

This role is suitable for those who are customer-focused, detail-oriented, and capable of working autonomously to achieve daily objectives. The Retail Host acts as a vital link between the company and its customers, ensuring high levels of satisfaction and contributing to the company’s mission, vision, goals, and objectives. As part of the retail team, the Retail Host supports overall company success by maintaining operational excellence, assisting management, and upholding a positive brand image in the community.