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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $1.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
flexible scheduling
Job Description
The hiring establishment is a well-established retail company operating in the cannabis industry, dedicated to providing customers with quality products and an outstanding retail experience. As a dedicated retail business, they strive to maintain a high standard of compliance, operational efficiency, and exceptional customer service while adhering to all relevant regulations and industry standards. The company operates within a regulated environment, requiring strict adherence to local, state, and federal laws as well as company policies and procedures. Employment in this role is non-exempt under the Fair Labor Standards Act (FLSA) and requires possession of the necessary Marijuana Establishment Agent Card... Show More
Job Requirements
- Must be at least 21 years of age
- Must possess Marijuana Establishment Agent Card and jurisdictional work cards as required
- Must pass all required background checks
- Must comply with all legal and company regulations for working in the cannabis industry
- Ability to operate under company policies and procedures
- Ability to communicate clearly verbally and in writing
- Ability to understand and complete directives timely
- Flexible work schedule including shift coverage and emergencies
- Ability to perform physical tasks including lifting up to 40 pounds
- Must tolerate exposure to marijuana odors and products
Job Qualifications
- Previous customer service experience preferred
- Proficient in Windows-based software and point of sale applications
- Excellent communication skills
- Ability to work in a fast-paced, changing environment
- Ability to interpret and comply with complex regulations
- Ability to use initiative and independent judgment
- Knowledge of industry regulations and safety protocols
- Strong attention to detail
Job Duties
- Help retail customers with product knowledge and assistance in line with company mission and goals
- Complete assigned work tasks during scheduled shifts
- Accurately use and maintain Point of Sale (POS) system
- Follow cash handling procedures including discount and coupon application
- Answer phone calls and greet customers pleasantly
- Maintain accurate inventory records and product sales data
- Assist with cannabis product inventory intake following quality assurance protocols
- Prepare, package and deliver curbside pickup orders
- Verify identity of curbside pickup customers
- Ensure correct money remittance before purchase exchange
- Complete curbside pickup transactions upon return to retail facility
- Maintain medical patient confidentiality per HIPAA regulations
- Comply with all security and safety procedures
- Maintain cleanliness and organization of sales and inventory areas
- Communicate openly with management and coworkers
- Report employee or customer issues to supervisory staff
- Provide support to management for daily retail operations
- Ensure customer satisfaction following company policies
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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