Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Flexible Hours
30% discount in the retail store
Merlin Magic Pass
Competitive 401K
Discounts through the Merlin Marketplace Website
fun working environment

Job Description

Merlin Entertainments is a global leader in location-based, family entertainment with a reputation for creating immersive and memorable experiences for millions of visitors annually. Operating some of the world’s most beloved attractions, Merlin is home to brands that ignite imagination, thrill adventure seekers, and create magical moments for all ages. With an impressive visitor count of 67 million each year, Merlin Entertainments has established itself as a key player in the entertainment industry, dedicated to delivering exceptional guest experiences through its diverse portfolio of attractions worldwide.

One of Merlin’s standout locations is SEA LIFE Minnesota, an aquarium offering a fascinating underwater world where families and friends can explore and learn about marine life. At this vibrant and engaging attraction, the company is currently seeking a Retail Host to join the team on a part-time basis. This role is pivotal to creating a welcoming, fun, and enchanting environment for guests. The Retail Host position offers an hourly wage of $15.00 and promises flexible working hours, making it an ideal opportunity for individuals looking to contribute to an exciting visitor experience while balancing other commitments.

As a Retail Host at SEA LIFE Minnesota, you will be the face of the experience, bringing energy, joy, and enthusiasm to every guest interaction. Your primary responsibilities will span multiple areas such as Admissions, Retail, Events, Birthday celebrations, Food and Beverage, and more, blending customer service with operational duties to maintain a safe and enjoyable environment. Each shift brings a fresh chance to make lasting memories for guests in an atmosphere filled with fun and discovery.

This role demands a dynamic and friendly personality, excellent communication and listening skills, and a passion for creating meaningful connections with guests of all ages. You should be comfortable working in environments that may be noisy or have confined spaces, adaptable to flexible schedules including nights, weekends, holidays, and special events. Self-motivation and the ability to thrive independently or as part of a team are essential qualities for success in this role.

Joining Merlin means becoming part of a global family dedicated to inclusivity, diversity, and opportunity. The company strives to maintain a workplace where everyone feels valued, supported, and empowered to be their authentic selves. With a proactive approach to accommodation for individuals with disabilities and a commitment to equality, Merlin is recognized as an inclusive and flexible employer in the entertainment sector.

In addition to the rewarding experience of working with a global leader, employees enjoy a range of notable benefits including competitive 401(k) plans, access to a 30% retail discount, the coveted Merlin Magic Pass offering free entry to Merlin’s worldwide attractions, and various online discounts through the Merlin Marketplace. The working environment is designed to be fun, supportive, and inspiring, ensuring that every team member can excel and grow their career within the company.

For anyone passionate about spreading smiles, creating magical moments, and making waves in the hospitality and entertainment industry, this Retail Host position at SEA LIFE Minnesota is an exciting opportunity. It invites you to join Team Merlin where fun is not just part of the job – it is the job. Make memories while playing your part in one of the world’s most renowned entertainment companies and bring joy to countless guests each day.

Job Requirements

  • Six months to one year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays, and special events

Job Qualifications

  • Six months to one year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays, and special events

Job Duties

  • Spread joy, energy, and big Merlin smiles
  • Make meaningful connections with guests of all ages
  • Keep areas looking great and ready for adventure
  • Help manage lines safely while keeping the fun alive
  • Follow opening, closing, and safety procedures
  • Deliver top-tier service with a splash of magic

Job Criteria

Experience

Mid Level (3-7 years)


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