Retail Front End Supervisor - Full-Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.90 - $20.90
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

growth opportunities
competitive pay
Flexible Hours
associate discount
Medical insurance
Dental Insurance
vision coverage
Employee assistance program
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k)

Job Description

Burlington Stores, Inc. is a leading off-price retailer focused on delivering affordable, high-quality brands and fashions to customers across the United States. Known for its wide assortment of merchandise including apparel, footwear, home goods, and accessories, Burlington has built a reputation for providing outstanding value and an excellent shopping experience. The company operates in a rapidly expanding retail segment and has stores nationwide, aiming to grow and strengthen its presence while fostering a supportive and inclusive work environment. Burlington embraces diversity and inclusivity as core elements that contribute to its vibrant community and successful business model. The company places strong emphasis on creating a collaborative atmosphere where every associate has the opportunity to thrive and build a rewarding career. Burlington is committed to offering competitive pay and comprehensive benefits, alongside meaningful career development and leadership opportunities for its employees.

The Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor role at Burlington is a key leadership position within each retail store. Serving as an integral part of the store leadership team, the supervisor works closely with store management in multiple areas including merchandising, customer service, operations, and human resources. This role is designed as a stepping stone for individuals aspiring to progress into full management roles within the company. The ideal candidate is a self-starter who thrives in fast-paced retail environments and understands the critical importance of building and leading strong teams to deliver results. As a supervisor, you will be responsible for managing store operations efficiently and effectively while fostering an atmosphere of teamwork, diversity, and respect. You will play a pivotal role in ensuring that Burlington customers consistently receive exceptional, friendly, and professional service.

This position offers competitive hourly pay ranging from $18.90 to $20.90 and includes a comprehensive benefits package complete with medical, dental, and vision coverage, life and disability insurance, paid time off, and more. Full-time associates enjoy flexible schedules designed to support work-life balance, and the opportunity to participate in community relation initiatives and company-sponsored programs. Supervisors at Burlington also contribute by coaching and developing their teams, driving sales success, reinforcing asset protection strategies, and participating in recruiting and onboarding processes. If you are passionate about retail leadership and want to be part of a caring and inclusive company that values diversity and growth, Burlington provides a dynamic and rewarding work environment to advance your career.

Job Requirements

  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time

Job Qualifications

  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends, and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Job Duties

  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drive Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitor schedule adherence

Job Criteria

Experience

Mid Level (3-7 years)


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