Retail Front End Supervisor - Full-Time

Burlington Stores, Inc. is a leading off-price retailer in the United States, renowned for offering high-quality branded merchandise at outstanding values. Known for its wide assortment of apparel, home goods, and accessories, Burlington continually strives to provide customers with an enjoyable and affordable shopping experience. With stores nationwide, the company emphasizes diversity, inclusion, and fostering strong community connections where its associates live and work. Burlington’s corporate culture is built on core values that include driving results, building trust and respect among colleagues, and cultivating teamwork and partnerships that contribute to long-term success and growth. As a rapidly expanding retailer, Burlington provides ample opportunities for career advancement through continuous training and development programs designed to help employees reach their potential within the company.

The Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor position at Burlington is a pivotal retail leadership role focused on front-end store operations. This position plays a critical part in supporting the store leadership team, where the supervisor works closely with Store Management across various functions including Merchandising, Customer Service, Operations, and Human Resources. The role serves as an integral stepping stone toward career growth in management within this dynamic and expanding organization. Candidates for this position should be self-motivated leaders capable of efficiently supervising store operations while inspiring and developing their teams. The supervisor is responsible for ensuring that all customers enjoy an exceptional shopping experience marked by friendliness and professionalism.

In this role, the supervisor maximizes sales results by training, coaching, and developing direct reports and manages daily store functions during their shifts in the Manager on Duty capacity. They also play an essential role in fostering a safe shopping and working environment, adhering strictly to company safety protocols to protect both associates and customers. Emphasizing a diverse and inclusive culture, the supervisor leads by example in promoting teamwork and collaboration among the staff. Additionally, this person manages issues and concerns as they arise, supervises the front-end operations, supports recruiting and onboarding new team members, participates in planning meetings, and helps enforce asset protection measures to reduce shrinkage and loss.

The position offers a competitive hourly wage ranging from $19.00 to $21.00 and provides full-time associates with a comprehensive benefits package that includes medical, dental, and vision insurance, life and disability coverage, paid time off, paid holidays, and a 401(k) plan. Burlington values flexibility and recognizes the importance of work-life balance, offering flexible scheduling with hours that may include nights, weekends, and holidays. The company is devoted to building a workplace where associates feel appreciated, supported, and motivated to grow alongside the business. Joining Burlington means becoming part of a vibrant team that celebrates individual contributions while working toward shared goals in an inclusive and respectful environment.