Retail Front End Supervisor - Full-Time

Burlington Stores, Inc. is a leading off-price retailer committed to offering customers outstanding value across a broad assortment of top quality, on-trend apparel, shoes, and home products. With a strong presence nationwide, Burlington has built a reputation for exceptional customer service and a vibrant, inclusive culture that embraces the many facets of diversity within the communities where they operate. Known for its dynamic retail environment and expanding footprint, Burlington offers career advancement opportunities in a growing, fast-paced organization that values collaboration, innovation, and integrity.

The Full-Time Customer Service Supervisor or Selling Floor Supervisor role at Burlington represents a key leadership position within their store teams. Acting as an integral part of the store leadership, the supervisor will support Store Management by supervising store operations, including merchandising, customer service, and human resources functions on the sales floor and front end. This position offers a solid stepping stone toward management roles within Burlington's growing retail network. Supervisors are expected to deliver high levels of customer satisfaction by ensuring exemplary and professional customer service, cultivating teamwork and partnerships, and ensuring operational excellence. This full-time role requires a hands-on, self-starting leader who can effectively train, coach, and lead sales associates while maintaining compliance with company standards and policies.

This role involves communicating and enforcing Burlington's Core Values: Drive results, Trust and Respect each other, and Build Teams and Partnerships. A successful candidate will have at least one year of supervisory experience in a retail environment such as off-price, big box, or specialty stores. The position requires the ability to work flexible hours including nights, weekends, and holidays. Physical demands include the ability to move, handle, and lift merchandise weighing up to 40 pounds and a capacity to stand or walk for extended periods.

Burlington offers a competitive hourly wage between $20.50 and $22.50, a comprehensive benefits package including medical, dental, and vision insurance, life and disability coverage, paid time off, paid holidays, a 401(k) retirement plan, and an associate discount ranging from 15 to 30 percent. Associated with a positive and inclusive work culture, Burlington fosters growth through training and development programs that empower associates to grow within the company. The company also emphasizes safety, asset protection, and community engagement as critical components of its business operations.

The position is based in Milpitas, CA, at the 1400 Great Mall Drive location. Burlington is recognized as an employer of equal opportunity committed to workplace diversity and embraces associates who reflect the diverse communities they serve. If you are passionate about retail leadership and seek a full-time opportunity within a supportive and actively growing organization, Burlington provides an ideal environment to advance your career while making a positive impact on customers, colleagues, and communities.