Retail Freight Flow Lead - HIRING EVENT

Gilbert, AZ, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Life insurance

Disability insurance

Job Description

DICK'S Sporting Goods is a leading retailer specializing in sporting goods and outdoor equipment with a mission to positively impact the lives of athletes and sports enthusiasts. The company firmly believes in the power of sports to build confidence and excitement, equipping athletes of all levels to achieve their dreams. Committed to fostering an inclusive and diverse workforce, DICK'S Sporting Goods reflects the communities it serves, creating an environment where all teammates and customers feel valued and respected. With a strong focus on customer service, operational excellence, and team collaboration, the company's culture promotes growth, development, and a shared passion for sports.

The Freight Flow Lead position at DICK'S Sporting Goods plays a crucial role in delivering exceptional service, supporting brand standards, and championing the teammate experience in the store. Reporting directly to the Assistant Store Manager and Store Manager, the Freight Flow Lead acts as the in-store expert for their department and is focused on ensuring that daily tasks, merchandising, and inventory flow are executed effectively. This leadership role demands someone who leads by example, supports teammates through coaching and mentoring, and remains optimistic and resilient when faced with challenges. The Freight Flow Lead drives a people-first culture by connecting with teammates, observing interviews, assisting with training, and fostering an inclusive and safe store environment.

This role requires strong organizational skills to plan and align workforce needs 30 days out, executing daily assignments, projects, and store events. The Freight Flow Lead leverages team member strengths to meet brand standards, maintains compliance with company policies including loss prevention and safety protocols, and supports store operations including opening, closing, cash office tasks, and specific regulatory functions such as firearms sales processing. Leadership traits such as accountability, customer-focus, collaboration, trust-building, decision quality, and team building are essential to succeed in this position. The Freight Flow Lead contributes directly to achieving organizational goals and enhancing the customer shopping experience by fostering a hassle-free, welcoming, and respectful store culture.

Job Requirements

High school diploma or equivalent
Proven leadership or supervisory experience preferred
Strong communication and interpersonal skills
Ability to manage and prioritize multiple tasks in a fast-paced retail environment
Commitment to providing excellent customer service
Knowledge of merchandising standards and store operations
Ability to promote a positive team culture and inclusive environment
Reliable and punctual work ethic
Basic computer skills for store systems
Adherence to company policies and confidentiality standards

Job Qualifications

Flexible availability including nights, weekends, and holidays
Prior retail sales or customer-focused experience preferred
Physical ability to stand, bend, stoop, reach, push, pull, and lift 15 to 50 lbs repetitively up to 25 times per hour
Ability to work extended periods standing or walking up to 4 hours
Ability to lift up to 70 lbs intermittently with assistance or equipment
Ability to work safely at heights greater than 4 feet using ladders or aerial devices

Job Duties

Support building and hiring a strong team by observing in-store interviews and department tours
Build a people-first culture by connecting with every teammate to build mutual trust and respect
Plan, organize, and control workforce scheduling 30 days out with guidance from leadership
Strategically leverage teammates to ensure brand standards and processes are executed daily
Assist store leadership with general supervision including opening, closing, and cash office functions
Uphold merchandising and presentation standards through established floor sets, signage, and replenishment
Train and onboard new teammates while cross-training current staff
Provide coaching and development to oneself and others by teaching the rationale behind tasks and processes
Lead by example to align teammates with organizational goals and deliver excellent customer experiences
Create an inclusive store environment where everyone feels welcome and safe
Adhere to safety, loss prevention, and operational policies
Support store-wide team efforts as needed
Perform additional duties as assigned by management