Retail Food Service Manager - Sam Houston State University

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of customers daily across 15 countries. With a mission rooted in service and a commitment to doing great things for their employees, clients, communities, and the planet, Aramark fosters an inclusive work environment that promotes equal employment opportunities regardless of race, color, religion, gender, age, disability, or other legally protected characteristics. The company emphasizes growth, development, and the empowerment of its employees, making it an ideal workplace for professionals seeking a fulfilling and dynamic career.

The Retail Food Service Manager at Sam Houston State University plays a pivotal role within Aramark's food service management team. This management position is charged with developing and implementing innovative dining solutions tailored to meet the evolving tastes and needs of customers within a university setting. The manager oversees and manages dining operations where customers order prepared foods from a menu, ensuring top-notch service, quality, and operational efficiency. This role demands leadership, financial acumen, client relationship expertise, and a deep understanding of food service compliance and safety standards.

Key responsibilities include leveraging Aramark’s coaching model to engage and develop team members, recognizing outstanding employee contributions, and leading daily team briefings to ensure objectives and client expectations are met. The manager is also responsible for maintaining safety and sanitation standards, meeting financial targets through effective P&L management, and driving operational excellence by maintaining food and labor initiatives. Additionally, the role requires maintaining a safe and healthy environment, following all applicable policies and regulations, and collaborating closely with the Food Service Director to lead front-of-house dining operations including cafeterias and residential dining facilities.

This leadership role requires a proactive and hands-on approach to managing all aspects of food service operations, from supervising production and quality control to communicating operational progress to clients. Aramark supports employees in developing new skills and encourages flexibility as job duties may evolve to meet changing organizational needs. This position offers an excellent opportunity for individuals passionate about food service management to make a tangible impact within a reputable, forward-thinking company operating in an educational environment.