Retail Food Service Manager - ASU

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests in 15 countries worldwide. The company is rooted in service and united by a strong purpose to do extraordinary things for its employees, partners, communities, and the planet. Aramark is committed to fostering an inclusive and diverse workplace, offering equal employment opportunities to all individuals regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by law. The company strongly believes that a career should help employees develop their talents, fuel their passions, and empower their professional growth.

The Food Service Manager position at Aramark is a pivotal management role focused on developing and implementing innovative dining solutions that satisfy customer needs and preferences. This position oversees and manages day-to-day dining operations in settings where customers order prepared foods from a menu, such as cafeterias or residential dining facilities. The role requires a dedicated leader who uses Aramark's coaching model to engage and grow team members to their fullest potential while maintaining high standards of safety, sanitation, and customer service.

In this role, the Food Service Manager leads the front of house operations, working closely with the Food Service Director to plan, direct, and coordinate food service activities that deliver exceptional finished products to customers. The position emphasizes leadership, client relationship management, financial performance, productivity, and compliance with all relevant policies and regulations. Key responsibilities include using effective communication to identify client needs, managing profit and loss statements, driving operational excellence through cost controls and labor initiatives, and maintaining workplace safety and health standards.

Additionally, the manager is responsible for planning and leading daily team briefings to ensure that all team members are aligned with operational goals and performance metrics. Employee recognition and motivation are also important aspects as they contribute to a positive team environment and improved service delivery. The role demands a proactive approach to modeling excellent customer service consistent with Aramark's standards while fostering collaborative working relationships with other departments to ensure a seamless dining experience.

Ideal candidates will have at least one year of experience in a management role within the food service industry or a related field, possess strong interpersonal skills, and demonstrate the ability to build and maintain effective client and customer relationships. Physical requirements include the ability to lift, carry, push, and pull up to 50 pounds and the capacity to stand for extended periods. This position offers a dynamic work environment where adaptability is crucial as duties may evolve over time to meet organizational needs. Joining Aramark means being part of a respected global company that values innovation, diversity, and professional development.