Retail Food Manager 3

Sodexo is a global leader in quality of life services, specializing in providing a comprehensive range of facilities management, food services, and integrated solutions to various sectors including healthcare, education, corporate, and more. With a commitment to enhancing the experiences of clients and consumers worldwide, Sodexo delivers services that improve convenience, quality, and productivity. Headquartered in France, Sodexo operates in numerous countries with a diverse workforce dedicated to fostering a positive and inclusive work environment.

This particular opportunity is for the position of Retail Food Manager 3 at Abbott Northwestern Hospital, located in Minneapolis, MN. Sodexo delivers crucial services to healthcare facilities, including food and nutrition services, environmental management, healthcare technology, retail management, and patient experience enhancement. At Abbott Northwestern Hospital, Sodexo employees play a vital role in supporting patient care by ensuring excellent food retail operations and a seamless customer experience.

The Retail Food Manager 3 will provide operational leadership within the retail food services department. The role is centered on managing retail operations, focusing on team development, customer satisfaction, compliance with food and safety regulations, and maintaining branded retail concepts. This leadership position demands not only strong managerial skills but also expertise in retail food management within a healthcare environment. The manager will be responsible for motivating, coaching, and mentoring hourly staff, ensuring top-notch customer service, overseeing cash handling processes, and maintaining Point of Sale (POS) systems. They will also ensure compliance with physical and food safety standards and conduct brand standard audits for both in-house and national brands.

The incumbent will manage vendor relationships, ensure proper merchandising and marketing practices, and maintain the integrity of signage including digital displays. Compensation for this role is fair and equitable, tailored to the candidate's education, experience, skills, and training. Sodexo offers a comprehensive benefits package including medical, dental, vision care, wellness programs, 401(k) matching, paid time off, company holidays, and opportunities for career growth and tuition reimbursement.

Candidates for this position are expected to have demonstrated strong leadership capabilities, excellent communication skills, a passion for delivering exceptional customer service, and flexibility to assume additional responsibilities as needed. Experience with automated food inventory, ordering, production management systems, and menu graphic programs is considered a plus. Minimum education requirements include an associate’s degree or equivalent experience, with at least 2 years management experience and 1 year functional experience in concessions, retail sales, or store operations.

Sodexo fosters a culture of diversity, inclusion, and equal opportunity, valuing each employee’s unique contributions and promoting a respectful and supportive workplace. The company is committed to creating a better everyday for everyone and contributing to community progress. This role is ideal for a motivated retail food manager ready to lead a dynamic team in a healthcare setting, driving operational excellence and customer satisfaction every day.