Retail Food Manager 2

Sodexo is a global leader in the provision of food services and facilities management, committed to improving quality of life and creating better everyday experiences for all. Operating across diverse sectors including healthcare, education, corporate, and government, Sodexo delivers comprehensive food service, catering, and facility management solutions with a strong focus on customer satisfaction, sustainability, and social responsibility. The company prides itself on fostering an inclusive and diverse workplace where every employee is valued and respected for their unique contributions, and it upholds the values of fairness, respect, and equal employment opportunity for all individuals regardless of background or characteristics.

Sodexo is currently seeking a Retail Manager 2 to support retail food service operations at McLaren Greater Lansing in Lansing, MI. This role is critical in managing and overseeing the daily retail operations at a busy healthcare facility, ensuring an exceptional customer experience for patients, visitors, and staff members. The Retail Manager 2 will be responsible for driving operational excellence through strong leadership, effective team engagement, and rigorous adherence to food safety and company standards. They will oversee cash handling processes, POS programming and maintenance, and ensure compliance with all relevant food and physical safety programs and standards. This manager will conduct regular audits of both in-house and national retail brand standards, maintaining the integrity and quality of retail branded concepts. Additional responsibilities include managing vendor relationships and ensuring compliance, maintaining product merchandising and marketing standards, and overseeing the opening and closing procedures of retail operations.

The role requires a professional with a proven track record of strong leadership skills and the ability to collaborate effectively at all organizational levels. The ideal candidate will demonstrate excellent communication abilities and a passion for delivering superior customer service. Flexibility to accommodate additional responsibilities and a working knowledge of automated food inventory, ordering, production, and management systems, along with menu graphics programs, is essential. Sodexo offers a fair and equitable compensation package that is tailored based on education level, relevant experience, skills, and training.

In return, Sodexo provides an extensive benefits program designed to support the health and well-being of its employees. Benefit offerings include medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. As part of a company that values diversity, inclusion, and equal opportunity, the Retail Manager 2 will join a team that values their ideas and supports their professional development within a positive and respectful work environment.