Retail Event Coordinator Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $27,000.00 - $29,625.40
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the go-to retailer for all things creative. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on fostering a vibrant, inclusive community where creativity is nurtured and inspired.

Working at Michaels means joining a company committed to fueling the joy of creativity for both ... Show More

Job Requirements

  • At least sixteen years of age
  • Must satisfy federal, state, and local legal requirements
  • Ability to stand for long periods
  • Ability to bend, lift, carry, reach, and stretch regularly
  • Ability to lift heavy boxes and access high shelves with equipment
  • Ability to work in a climate-controlled retail setting and some exposure to outdoor work
  • Willingness to work flexible hours including evenings, weekends, and early mornings
  • Ability to engage customers with respect and professionalism

Job Qualifications

  • Retail and/or customer service experience preferred
  • Ability to communicate effectively with customers and team members
  • Basic cash handling skills
  • Knowledge of point of sale systems
  • Ability to work flexible hours including nights, weekends, and holidays
  • Ability to follow Standard Operating Procedures and safety guidelines
  • Strong interpersonal skills and positive attitude

Job Duties

  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience
  • Execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements
  • Interact with others in an accepting and respectful manner
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned

Job Location

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