Retail Event Coordinator Team Member

Working at Michaels means joining a company committed to fueling the joy of creativity for both its customers and its team members. The company offers a dynamic retail environment where employees play an essential role in delivering exceptional customer experiences. Team Members at Michaels are empowered to help customers find the perfect products, offer creative solutions, and provide friendly, efficient service at checkout. The store located in Omaha-Central, NE is seeking enthusiastic individuals to join their retail team and contribute to maintaining their high standards of store recovery, merchandise presentation, and operational excellence.

This role is full-time or part-time and offers a competitive salary aligned with industry standards. The Store Team Member is a key position responsible for multiple store functions including customer service, product location assistance, cash handling, truck unloading, stocking, and maintaining store presentation. A significant part of the role is to engage customers by promoting Michaels' Rewards program and Private Label Credit Cards, enrolling new members, and educating customers about the Voice of Customer (VOC) survey to enhance the shopping experience.

In addition to traditional retail duties, the Store Team Member supports Omni channel processes like Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS), ensuring seamless integration of online and in-store services. This cross-functional role requires participating in truck unloads, merchandising with planograms, maintaining stock levels, and managing product returns and store recovery tasks. The position also involves undertaking Store In Stock Optimization (SISO) and AD set duties as assigned to improve inventory availability.

Michaels is committed to safety and shrink prevention programs, emphasizing compliance with Standard Operating Procedures (SOPs) and company policies to meet all applicable laws and regulations. Team Members are expected to project a positive image and uphold the organization's vision and values, demonstrating respectful and professional interactions with customers and colleagues alike. Moreover, the position includes cross-training in Custom Framing sales and production, broadening skillsets and opportunities within the store.

The physical demands of the job include standing for long periods, frequent bending, lifting, carrying, reaching, and stretching. Employees must be comfortable handling heavy boxes and accessing high shelves safely using ladders or similar equipment. The store environment is a public retail setting with climate control in public areas and some exposure to outside weather conditions during tasks like retrieving shopping carts or unloading trucks. Work hours are flexible and may include nights, weekends, and early mornings to support peak store operations.

Michaels values its employees by providing robust benefits including medical, dental, and vision insurance, paid time off, tuition assistance, and employee discounts. The company maintains an inclusive workplace where reasonable accommodations are provided for individuals with disabilities. Michaels encourages a collaborative and creative work culture where every team member has the opportunity to grow and succeed. Job applicants must be at least sixteen years old and satisfy all federal, state, and local employment legal requirements.Show Less