Retail District Manager

Goodwill of Central and Northern Arizona is a leading nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through no-cost career development, training, and education services. Rooted in the values of Trust, Collaboration, Engagement, Ownership, and Innovation, Goodwill offers a supportive and inclusive environment where community impact meets meaningful work. With a robust network of retail stores throughout the region, Goodwill not only provides vital services but also creates impactful employment opportunities, promoting growth and development among its workforce. The organization remains committed to equality, diversity, and inclusion, ensuring that all qualified applicants receive consideration without discrimination based on race, religion, gender identity, disability, or other protected classes. Goodwill of Central and Northern Arizona is an equal opportunity employer, fostering a culture of respect, acceptance, and continuous improvement within its team and the communities it serves.

The Retail District Manager position at Goodwill of Central and Northern Arizona is a pivotal leadership role responsible for overseeing multiple retail store locations. With an annual starting pay of $103,000, this full-time role demands a dynamic and visionary leader capable of driving business success through effective management and strategic oversight. The Retail District Manager is entrusted with directing all facets of daily store operations, including financial performance management, human resources, inventory control, and staff training and development. A key focus is maintaining operational excellence by ensuring compliance with internal policies and external regulations related to security, health, and safety.

This role plays a critical part in cultivating a motivated, high-performing team environment through the leadership of store managers and line staff, promoting a culture of growth and continuous professional development. The manager will engage directly with store teams and customers regularly, gaining insight into business challenges and opportunities to ensure alignment with overall strategic goals. Financial stewardship is a primary responsibility, with the Retail District Manager executing operational plans aimed at achieving targeted growth and profitability while collaborating closely with regional directors and retail leadership on budgeting and innovative retail strategies.

Beyond operational duties, the Retail District Manager acts as a community ambassador for Goodwill, fostering partnerships with local businesses and organizations to enhance the organization's visibility and support for its mission. This leadership role emphasizes a hands-on approach, requiring frequent visits to store locations for training, coaching, and inspiring retail teams to exceed expectations. In addition to managing store operations, the manager is accountable for enforcing Goodwill's core values within their district, which include Trust, Collaboration, Engagement, Ownership, and Innovation. This emphasis on values-driven leadership supports ongoing culture transformation and effective change management within the organization.

Candidates for this role must possess a minimum of three years of retail management experience within a multi-store organization, preferably with a background in retail buying or thrift stores, alongside five years of supervisory experience that includes managing business operations. Proficiency in retail inventory systems, POS computer systems, and Microsoft Office Suite is expected, along with a valid Arizona driver's license and the ability to pass background and drug screenings. The position requires reliable transportation to regularly visit multiple store locations, ensuring operational standards and team development are consistently maintained.

Working at Goodwill offers employees a comprehensive total rewards package, effective on the first of the month following 60 days of employment. This package includes multiple medical and dental plans, vision coverage, employer-funded health reimbursement accounts, 401(k) plans, employer-paid life insurance, an employee assistance program, as well as paid time off and holidays. Employees become part of a mission-driven team where personal and professional growth are encouraged, making it an exceptional opportunity for those looking to make a meaningful impact through retail leadership and community engagement.